• Job Description

  Req#: 8597

  Summary Statement:

  Cocktail Servers are responsible for beverage service of all tables and seating areas in high-volume restaurants, bars, lounges, or pools. If a guest needs assistance, it is your responsibility to assist that guest and do so with a smile If the guest needs more assistance than you can provide, it is your responsibility to notify the appropriate department or individual.

  Primary Job Duties: – Includes but is not limited to:

  • Greet, serve, interact, and entertain guests courteously and in a timely manner with an upbeat attitude.
  • Respond to guest inquiries and requests, concerns and complaints regarding beverages and correct and resolve in a courteous and respectful manner.
  • Anticipate guest needs and inform guest about venues, menus, specials, pricing and directions. Strong knowledge of portion control and product identification.
  • Knowledgeable about our food, beverages and other company functions and services. Recognize and cultivate regular guests and repeat business.
  • Maintain line of sight / atmosphere control by circulating through your work area throughout shift. Organize and prioritize service per appropriate service sequence.
  • Prompt delivery of all beverages to appropriate tables and assigned work area(s). Comply with all safety and health department procedures and all state and federal liquor laws.
  • Assist in the development of promotional plans in order to increase business levels and sales.
  • Ability to submit guest to the venues guest list, table reservations and focus on the development of personal clientele list.
  • Obtain and maintain position-specific licensing.
  • Use personal device / cellular phone for job related operational tasks, job duties, review of company documents, etc. Other duties as assigned.

  Qualifications: Includes but is not limited to:

  • Ability to work varied shifts, including nights, weekends, and holidays.
  • Ability to work varied shifts, including nights, weekends, and holidays.
  • Ability to effectively communicate in English.
  • Polished appearance and demeanor. Ability to effectively communicate in English.
  • Polished appearance and demeanor. Excellent customer service skills.
  • Ability to obtain & maintain full knowledge and understanding of company and department rules and regulations, policies and procedures.

  Preferred:

  • Working knowledge of POS system (ex : Micros, UrVenue, etc.).
  • Employ with safe alcohol service, sanitation, and safety protocol.
  • Strong knowledge of spirits, wine, champagne, beer, and mixed cocktails.

  Minimum Education and Experience:

  • At least 21 years of age.
  • At least one year of customer service experience.

  Preferred:

  • Previous experience working in a restaurant/bar.
  • Previous experience working in a large, luxury resort setting.

  Certificates, Licenses, Regulations:

  • Proof of eligibility to work in the United States.
  • Position required licenses:
    • Alcohol Awareness Card
    • Food Handling Card
      

  Physical Demands:

  The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • How is work typically performed? Typical bar environment.
  • Must be tolerant to varying conditions of noise level, temperature, illumination and air quality.
  • Prolonged sitting/standing.
  • Bending and reaching.
  • Transporting, pushing, pulling, lifting and maneuvering items weighing up to 20 lbs.
  • Eye/hand coordination.
  • Ability to comply with Policies and Procedures, Job Description, daily memorandums, chemical labels (SDS) and other instructions.

  
  

  Qualifications: Includes but is not limited to:

  • Ability to work varied shifts, including nights, weekends, and holidays.
  • Ability to work varied shifts, including nights, weekends, and holidays.
  • Ability to effectively communicate in English.
  • Polished appearance and demeanor. Ability to effectively communicate in English.
  • Polished appearance and demeanor. Excellent customer service skills.
  • Ability to obtain & maintain full knowledge and understanding of company and department rules and regulations, policies and procedures.

  Preferred:

  • Working knowledge of POS system (ex : Micros, UrVenue, etc.).
  • Employ with safe alcohol service, sanitation, and safety protocol.
  • Strong knowledge of spirits, wine, champagne, beer, and mixed cocktails.

  Minimum Education and Experience:

  • At least 21 years of age.
  • At least one year of customer service experience.

  Preferred:

  • Previous experience working in a restaurant/bar.
  • Previous experience working in a large, luxury resort setting.

  Certificates, Licenses, Regulations:

  • Proof of eligibility to work in the United States.
  • Position required licenses:
    • Alcohol Awareness Card
    • Food Handling Card
      

  
  

  Primary Job Duties: – Includes but is not limited to:

  • Greet, serve, interact, and entertain guests courteously and in a timely manner with an upbeat attitude.
  • Respond to guest inquiries and requests, concerns and complaints regarding beverages and correct and resolve in a courteous and respectful manner.
  • Anticipate guest needs and inform guest about venues, menus, specials, pricing and directions. Strong knowledge of portion control and product identification.
  • Knowledgeable about our food, beverages and other company functions and services. Recognize and cultivate regular guests and repeat business.
  • Maintain line of sight / atmosphere control by circulating through your work area throughout shift. Organize and prioritize service per appropriate service sequence.
  • Prompt delivery of all beverages to appropriate tables and assigned work area(s). Comply with all safety and health department procedures and all state and federal liquor laws.
  • Assist in the development of promotional plans in order to increase business levels and sales.
  • Ability to submit guest to the venues guest list, table reservations and focus on the development of personal clientele list.
  • Obtain and maintain position-specific licensing.
  • Use personal device / cellular phone for job related operational tasks, job duties, review of company documents, etc. Other duties as assigned.

• About the company

  Resorts World Las Vegas is a resort, mall, and casino on the Las Vegas Strip in Winchester, Nevada, United States.

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