• Job Description

  Req#: SERVE002003

  COMPANY OVERVIEW

  El Paso Electric (EPE) is a regional energy provider that is engaged in generation, transmission, and distribution service to power approximately 460,000 customers in a 10,000-square mile area of the Rio Grande Valley in west Texas and southern New Mexico. We invite you to visit epelectric.com to learn more about EPE and our strategic initiatives. Join our EPE Team, and TOGETHER, we will transform the energy landscape.

  DATE POSTED: MAY 22, 2024 CLOSING DATE: MAY 23, 2024

  GRADE LEVEL: 52-54

  DEPARTMENT: Application Services

  STARTING SALARY: $67,400 - $120,000 Salary is commensurate with experience.

  JOB FAMILY SUMMARY PURPOSE

  Under close supervision of the Supervisor of Data Center Operations, the Server Engineer –Data Center Operations is responsible for the maintenance, configuration, and troubleshooting of servers and related infrastructure in a corporate data center. They ensure the smooth operation and availability of servers, as well as the security and optimal performance of the systems.

  EDUCATION
  

  Bachelor's Degree from an accredited college or university Electrical Engineering, Computer Science, Information Systems or related field or equivalent combination of education and experience.

  EXPERIENCE
  0-5 years or more of experience

  KEY JOB RESPONSIBILITIES

  Must possess required knowledge, skills, abilities and experience and be able to explain and demonstrate with or without a reasonable accommodation that the essential functions of the job can be performed.

  MINIMUM KNOWLEDGE, SKILLS & ABILITIES:

  1. Knowledge of Windows, UNIX, Cisco Operating Systems and relational databases.
  2. Knowledge with one of the following programming languages to generate scripts and batch jobs: Visual Basic, Perl, or Python.
  3. Ability to analyze and interpret data and prepare reports and presentations from data obtained.
  4. Ability to effectively perceive, analyze and resolve complex computer system problems concurrently.
  5. Must have knowledge of cyber security principles.
  6. Knowledge of data center operations and related technologies such as servers, operating systems, networking, storage systems, and virtualization.
  7. Knowledge in the use of several software applications, including spreadsheets, databases, word-processing, scheduling and presentation packages, and Microsoft applications, preferred.
  8. Effective verbal and written communication skills.
  9. Ability to maintain effective working relationships with officers, managers, fellow employees, and the public.
  10. Ability to maintain a strong sense of propriety concerning confidential matters.
  11. Ability to establish and maintain good working relationships with officers, managers, supervisors, fellow employees, representatives of other agencies, consultants and the public.
  12. Ability to maintain a strong sense of propriety concerning confidential matters.
  13. Ability to work irregular hours and extra hours when necessary.

  ESSENTIAL JOB FUNCTIONS

  1. Install, configure, and maintain servers, operating systems, and related infrastructure components in a corporate data center environment.
  2. Maintain and configure software associated with the power control system.
  3. Provides accurate and complete documentation of configured software. Designs and develops systems for maximum uptime and efficiency.
  4. Participates in the recommendation and coordination of hardware equipment selection, replacement installation and repair, in accordance with operational requirements and system configuration specifications. Identifies viable alternatives to resolve problems and plans activities to minimize equipment incompatibility.
  5. Monitor server performance, availability, and security to ensure optimal operation and take proactive measures to address any issues or vulnerabilities.
  6. Assures that new or modified systems and programs are consistent with operating requirements and compatible with other interfacing systems. Reviews proposed systems additions or modifications to ensure compatibility with and continued integrity of the system.
  7. Ensures system integrity by monitoring the performance of all involved parties; proactively anticipates the need for system enhancements; shares technical information to meet internal customer needs.
  8. Provides resolution to infrastructure technical problems and ensure communications to all stakeholders during production-affecting incidents.
  9. Ensure all productions system uptime, performance, and availability service levels are maintained at target levels.
  10. Plan and execute capacity planning activities to ensure that server resources are effectively utilized and can accommodate future growth and demand.
  11. Coordinates with external sources, the implementation and maintenance of new or existing systems and programs, as appropriate.
  12. Maintain a long-term view and recognize obstacles and opportunities from a technology systems perspective.
  13. Maintain a change management strategy compatible with fiduciary oversight and auditability (e.g., SOX, NERC/CIP, etc.).
  14. Maintain high standards in legal compliance, security, and IT governance. Generate, and maintain systems documentation and reports as required per NERC CIP or other regulatory standards.
  15. Maintain Cyber Security as it relates to Data Center infrastructure and computer systems.
  16. Perform Cyber Security and Compliance activities on a scheduled basis, such as tracking, evaluating, and installing Cyber Security updates and malware signatures, monitor for system baseline configuration changes, review security logs, perform audits on security controls, review system access lists and other activities as required.
  17. Complies with all applicable Company policies, procedures and code of ethics as well as all applicable governmental laws and regulations to include employment, safety and environmental standards and regulations.
  18. Perform other related tasks that are not included but are within the context of the duties defined.

  WORK ENVIRONMENT

  1. The incumbents in this classification are not substantially exposed to adverse environmental conditions; primary work environment is typically an office or administrative nature.
  2. Participates in 24x7 callout rotation with other team members to keep the EMS on-line and operating.
  3. May work non-standard hours.
  4. May require travel to Company work sites.
  5. May require out of town travel.

  PHYSICAL DEMANDS

  1. Light work: Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. Use of arm and/or leg controls requires exertion of force.
  2. Climbing: Ascending or descending ladders, stairs, scaffolding, ramps, poles and the like, using feet and legs and/or hands and arms.
  3. Balancing: Maintaining body equilibrium to prevent falling when walking, standing or crouching on narrow, slippery or erratically moving surfaces.
  4. Stooping: Bending body downward and forward by bending spine at the waist.
  5. Kneeling: Bending legs at knee to come to a rest on knee or knees.
  6. Crouching: Bending the body downward and forward by bending leg and spine.
  7. Crawling: Moving about on hands and knees or hands and feet.
  8. Reaching: Extending hand(s) and arm(s) in any direction.
  9. Standing: Particularly for sustained periods of time.
  10. Walking: Moving about on foot to accomplish tasks.
  11. Lifting: Raising objects from a lower to a higher position or moving objects horizontally from position-to-position.
  12. Fingers: Picking, pinching, typing or otherwise working, primarily with fingers rather than with the whole hand or arm as in handling.
  13. Grasping: Applying pressure to an object with the fingers and palm.
  14. Feeling: Perceiving attributes of objects, such as size, shape and temperatures or texture by touching with skin, i.e., fingertips.
  15. Talking: Expressing or exchanging ideas by means of the spoken word; those activities in which detailed or important spoken instructions must be conveyed to other workers accurately, loudly or quickly.
  16. Hearing: Ability to receive detailed information through oral communication, and to make fine discriminations in sound, such as when making fine adjustments on machined parts.
  17. Visual acuity: Color, depth perception and field of vision to include measurement devices for close inspection and analysis.

  If interested in applying for this position, you must apply on-line by 5:00 PM, May 23, 2024.

  Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

  The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

• About the company

  El Paso Electric is a Texas-based public utility company, engaging in the generation, transmission, and distribution of electricity in west Texas and southern New Mexico.

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