• Job Description

  Req#: 11781
  YOUR NEXT OPPORTUNITY IS NOW BOARDING:
  Join OTG as a Server now at PHL airport and drive a new type of hospitality. Explore career opportunities in a unique hospitality environment with some of the industry's best compensation and benefits, including PTO, Healthcare, and a competitive 401k match.
  WHAT IS OTG?
  OTG has revolutionized the hospitality industry by pushing the boundaries of excellence. With more than 300 in-terminal dining and retail locations across 11 airports, OTG, and its 5,000+ Crewmembers, serve millions of travelers each year. By joining our team, you’ll discover endless opportunities to explore, learn and realize your greatest potential in some of the most exciting hospitality environments around. Our people drive our experiences, so we offer our crewmembers some of the best compensation and benefits in the industry.
  We transform airport experiences. You drive it.
  Position Summary:
  Servers at PHL Airport are responsible for ensuring guest satisfaction and executing the OTG steps of service to the highest standards. Pay Rate $6.00 hourly plus Tips (OTG Servers at PHL Airport could make up to $900/week or more in Tips)
  Responsibilities :
  • Follow OTG steps of service , standard operating procedure s .
  • Greet guests pleasantly
  • Walk guests through the OTG ordering and payment system
  • Highlight menu, food and beverage options, make suggestions based on guest preferences and/or dietary restrictions/allergies
  • Follow the OTG cash handling and cash register policies
  • Maintain cleanliness within the restaurants dining and service stations
  • Communicate with Chefs and Managers to ensure food is delivered t o guests in a time ly manner
  • Adhere to all safety and sanitation regulations
  • Participate in training sessions and team meetings as required
  • Assist team members as nee ded
  • Inform MOD on guest complaints/feedback /inquiries
  • Monitor and report intoxicated guests to MOD
  • Inform leadership team of low inventory and equipment issues
  • Perform additional tasks requested by the OTG leadership team
  Q ualification s :
  • 1-2 years of e xperience as a S erver
  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced and high-volume environment
  • Basic knowledge of food and beverage service, including beer, wine and cocktail pairings
  • Must be at least 18 years of age
  • F luent + fully conversational in English
  • Must become TIPS certified within 90 days of employment
  • Able to lift , up to 35 lbs. in weight
  • Must be able to stand for extended periods, stoop, kneel, and crouch
  • Must be available to work varied hours/days, including nights, weekends, holidays, and bad weather conditions--must be flexible
  OTG Concessions Management, LLC and its subsidiaries and affiliates are proud to be an equal-opportunity workplace and employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity, veteran status, or any other basis protected by law.

• About the company

  That’s why we continue to reinvent the airport experience to help you travel better—happier, healthier and more connected than ever before.Our...

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