• Job Description

  Req#: 128429

  WE’RE CHANGING ENTERTAINMENT. COME JOIN US.

  We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

  Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

  Click HERE to discover how we empower team members to grow, thrive, and advance in their careers.

  WE LOVE OUR WORK.

  General Accountabilities:

  • Provides fast, friendly, professional and responsive customer service to restaurant guests, restaurant staff, and culinary production team.
  • Helps guests select food and beverages by suggesting courses, explaining the chef’s specialties, identifying appropriate beverage pairings, and answering food preparation questions.

  • Maintains dining ambiance with an enthusiastic attitude.
  • Transmits orders to bar and kitchen by recording guest choices and identifying guest special dietary needs and special requests.
  • Maintains table setting by removing courses as completed, replenishing utensils, refilling water glasses, drink orders, and being alert to guest spills, and other special needs.
  • Obtains revenues by totaling charges, issuing bills, accepting payments, delivering bills and payments to host, and returning change or credit card and signature slip to guest.
  • Maintains cleanliness of designated areas as directed in accordance with established health and safety standards.

  • Deep cleans restaurant equipment (tables, chairs, booths, soda and juice dispensers, coffee machines), as scheduled, or required.
  • Operates and maintains equipment as required in accordance with established guidelines and safety procedures.

  BRING US YOUR BEST.

  Qualifications:

  • High School Diploma or equivalent preferred.
  • Minimum six months to one year of food server experience in a high-volume, full-service restaurant preferred.
  • Basic math and problem-solving skills.
  • Ability to stand and walk for long periods of time.
  • Excel both independently and as part of a team.
  • Ability to maintain a high level of confidentiality and professionalism.
  • Ability to work collaboratively and communicate effectively with team members at all levels of the organization.
  • Ability to work at a fast pace in often crowded/noisy environment.
  • Must be able to obtain a Bossier ABO and LACT.

  STAY IN THE GAME. FOLLOW US.

  We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via ESPN BET™ and theScore Bet Sportsbook and Casino®.

  Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet.

  We're changing entertainment. Follow us.

  Equal Opportunity Employer

• About the company

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