• Job Description

  Req#: R101567

  Position Summary

  Headquartered in Ridgefield Park, N.J., Samsung Electronics America, Inc. (SEA) is a leader in mobile technologies, consumer electronics, home appliances and enterprise solutions. From our humble beginnings to our position today as a tech leader, our passion for innovation has been the common thread throughout our history. We’ve grown into one of THE most recognized global brands. We consider ourselves “relentless pioneers” that push boundaries and defy barriers. The company pushes beyond the limits of today’s technology to provide groundbreaking connected experiences across its large portfolio of products and services, including mobile devices, home appliances, home entertainment, 5G networks, and digital displays. As EPA’s ENERGY STAR® Corporate Commitment Partner, SEA is dedicated to making a positive impact on the environment through its eco-conscious products, practices, and operations.
  
  People | Excellence | Change | Integrity | Co-prosperity

  Role and Responsibilities

  Role & Responsibilities

  Samsung, a global leader in home entertainment and appliance companies, is seeking an AR service specialist. We carry out our vision with an innovative spirit and by challenging ourselves. We are seeking an individual whose integrity and excellence can challenge and grow with Samsung.

  This position is responsible for collecting customers' AR balances under the manager’s direction and guidance.

  An Accounts Receivable professional should have, but not be limited to, the following skills: interpersonal, analytical, problem-solving, detail, and goal-oriented personnel who can work independently and in a group.

  The position also requires analyzing customer Accounts Receivable, such as payment patterns, past due balances, and warranty behaviors. This position requires performing daily tasks such as making collection calls, posting customer payments, and responding to customer inquiries related to AR issues, product returns, and warranties, including but not limited to.

  • Oversee customer AR and make collection efforts, including but not limited to contacting customers through phone call or e-mail, providing backup information such as individual invoice copies as well as warranty information
  • Manage the A/R Confirmations process and assist with the various Internal/External Audits
  • Follow and manage delinquent accounts: contacting, communicating, and managing collection agencies. Providing necessary information to facilitate collection effort
  • Provide additional reporting and various support initiatives for stakeholders, such as the credit department, RSM, accounting management, etc.
  • Manage and assist payment and other adjustments for AR posting and clearing suspense accounts
  • Perform detailed analysis and obtain back-ups based on policy for the issuance of any credit memo or debit memo
  • Perform any ad hoc projects as assigned by management, independently leading cross-functional teams by proactively engaging other departments and personnel as required
  • Assist the Accounting Manager in ensuring proper training, development, and delegation of tasks within the team

  Skills and Qualifications

  Minimum Qualifications

  • A Bachelor’s degree in accounting, business administration, or a related field preferred but not required
  • 1~2 year(s) accounts receivable, credit, and/or collections experience in a high volume B2B environment preferred
  • Must have experience with medium to high level of MS Office Suite
  • Proficiency in Excel is a firm requirement
  • SAP experience preferred
  • Up to 10% domestic travel required (trips to New Jersey headquarters estimated up to 2 times per year on average)

  Attributes:

  • Integrity
  • Strong accounting understanding
  • Excellent customer service skills
  • Calculating, posting, and managing accounting figures and financial records
  • Ability to interact with all levels within the organization and have frequent external contacts
  • High degree of accuracy, attention to detail, and confidentiality
  • Effective verbal, listening, and written communication skills
  • Ability to work independently or as a team member

  #LI-RL1

  Life @ Samsung - https://www.samsung.com/us/careers/life-at-samsung/

  Benefits @ Samsung - https://www.samsung.com/us/careers/benefits/

  The salary range for this role, for candidates based in NYC/California, is expected to be between $87,500 and $91,500. Actual pay will be determined considering factors such as relevant skills and experience, and comparison to other employees in the role.

  Regular full-time employees (salaried or hourly) have access to benefits including: Medical, Dental, Vision, Life Insurance, 401(k), Employee Purchase Program, Tuition Assistance (after 6 months), Paid Time Off, Student Loan Program (after 6 months), Wellness Incentives, and many more. In addition, regular full-time employees (salaried or hourly) are eligible for MBO bonus compensation, based on company, division, and individual performance.

  * Please visit Samsung membership to see Privacy Policy, which defaults according to your location. You can change Country/Language at the bottom of the page. If you are European Economic Resident, please click here .

  At Samsung, we believe that innovation and growth are driven by an inclusive culture and a diverse workforce. We aim to create a global team where everyone belongs and has equal opportunities, inspiring our talent to be their true selves. Together, we are building a better tomorrow for our customers, partners, and communities.

  * Samsung Electronics America, Inc. and its subsidiaries are committed to employing a diverse workforce, and provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, gender identity, status as a protected veteran, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law.

  Reasonable Accommodations for Qualified Individuals with Disabilities During the Application Process

  Samsung Electronics America is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. If you have a disability and require a reasonable accommodation in order to participate in the application process, please contact our Reasonable Accommodation Team (855-557-3247) or SEA_Accommodations_Ext@sea.samsung.com for assistance. This number is for accommodation requests only and is not intended for general employment inquiries.

• About the company

  Samsung is committed to complying with local laws and regulations as well as applying a strict global code of conduct to all employees. It believes that ethical management is not only a tool for responding to the rapid changes in the global business environment, but also a vehicle for building trust with its various stakeholders including customers, shareholders, employees, business partners and local communities. With an aim to become one of the most ethical companies in the world, Samsung continues to train its employees and operate monitoring systems, while practicing fair and transparent corporate management.

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