• Job Description

  Req#: 822382594

  Principle Auto

  Service Advisor - Volvo of San Antonio

  Who You Are

  Volvo of San Antonio is seeking a strong relationship-building Service Advisor to join our rapidly growing dealership. You are a self-starter who enjoys solving problems and managing many different projects at once. You understand the value of procedures, and yet you know when to think outside of the box. You are known for your insights and high integrity. Your team relies on you to manage many projects that are your customers’ vehicles, to deliver the vehicles back to the customer on time. You are constantly growing, learning, and expanding your knowledge. You value the opportunity to provide exceptional service, ensuring your customers are safe in their vehicles. You maintain a strong level of enthusiasm, positivity and productivity with other associates throughout the dealership.

  Who We Are

  Our purpose is helping people live a better life. We are in the business of building relationships and we want to ensure that we are there for our guests throughout their journey. Our Volvo dealership is a team built on trust and family. We do what is right, not only for our customers, but for our associates. We offer a full line of benefits, along with 401(K) and vacation.

  Our Values are our Guiding Principles

  • Great People- We are dedicated to our customers, both internal and external, to our work, and to each other.

  • Unparalleled Service- We are proactive in our work. We aim to prevent fires instead of having to put them out. We strive to have a servant’s heart, and to be selfless in our conduct.

  • Integrity- We are accountable to each other to do what is right. We keep our commitments.

  • Defining Excellence- We make our colleagues better. We set each other up for success. We prioritize our work and deliverables in order to meet high yet reasonable expectations

  • Enthusiasm- We aim to have fun every day. If it’s not fun, we find a way to make it so. We are open to new ideas and ways of thinking.

  Who your customers are and how this role delivers

  Your external customers are our clients, prospects and business community members. Your internal customers will be Principle Auto associates, our vendors and contractors. You’ll provide value by treating all customers with the highest sense of integrity, honesty and respect.

  • OEM experience is a MUST.
  • P revious auto service or sales experience.
  • Must be proficient in English.
  • Professional personal appearance.
  • Ability to work comfortably with the public.
  • Good verbal communication skills.
  • Clean driving record.
  • Valid driver's license.
  • Required to pass a drug test and background check.

  The Customer Experience Manager is a front line associate who is a liaison between the customer and the technician. They assist the customer with taking care of their vehicle, writing the repair order, facilitating the servicing and walking the customer's vehicle through the entire service process.

• About the company

  We are your Bexar County CTY BMW Dealer serving Schertz! Browse our new & used BMW cars, SUVs & Trucks for sale. Browse our 330i, 228i Gran Coupe, and M4 Coupe inventory. We provide BMW lease specials, service, parts & more to all of San Antonio, Gibol...

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