Sapp Bros.
Service Center Advisor- Part-time
What's your preference?
Job Description
- Req#: 10717
- Builds strong customer relationships and ensuring that customers receive prompt, courteous, and effective assistance.
- Start Lock Out Tag Out procedures on all vehicles getting work done.
- Communicates with customers from initial contact all through completion of maintenance, always ensuring that customer’s expectations are not just met but exceeded.
- Maintains and contributes to efficient throughput of assigned jobs.
- Operates daily functions to ensure customer needs are met in a timely and efficient manner.
- Assigns work orders to the proper skilled technician to ensure the highest quality of work is obtained.
- Delivers 5 Star Service by handling incoming calls to meet caller’s expectations in a professional and timely manner.
- Properly completing work orders.
- Helps with stocking and counting inventory.
- Assists with over the counter sales when needed.
- Helps with maintaining fleet accounts.
- Performs daily cleaning duties.
- Performs parts deliveries and pickups.
- Follows all established safety guidelines, including 100% compliance for Lock Out Tag Out
- High school diploma, GED or equivalent, preferred.
- Minimum of 1 year of pervious related experience in a service advisor or service writer role, preferred.
- Experience with typing or keyboarding.
- Physical presence at assigned work site, required.
- Valid Driver’s License with a good driving record
- Health Insurance
- Vision & Dental Insurance
- Life & Accident Insurance
- Short & Long Term Disability
- 401k plus Company Match
- Employee Referral Program
- Paid Time Off
- Paid Holidays
- On-Demand Pay
- Uniform & Footwear Program
- Employee Assistance Program
- Gym Membership Reimbursement
- Tuition Reimbursement
- Discounts on Gasoline & Diesel – 25 cents off
- Store & Restaurant Discounts
- Career Advancement - We promote from within!
About the company
Sapp Bros. Travel Centers & Sapp Bros. Petroleum Home page. A full service travel center and wholesale petroleum distributer. Please be our guest.
Description
Service Center Advisor
Sapp Bros., Inc., a growing chain of travel centers, is looking for experienced Service Advisor to join our Service Advisor team. At Sapp Bros., Inc., our mission is to treat every customer as "our guest" by providing a clean environment, quality products, and a commitment to excellent service. Our dedicated team ensures that we achieve this mission every day.
As a Service Advisor, you will provide our 5 Star level of customer service by greeting customers, assisting them with any inquiries they may have regarding their vehicles, and writing service tickets as necessary. If you are looking for an opportunity to grow your career in a fast-paced diesel maintenance shop with a growing company, and you meet our qualifications, we want to talk to you!
Job Responsibilities
As a Service Advisor, you will be responsible for building strong customer relationships and ensuring that customers receive prompt, courteous, and effective assistance. You will communicate with customers from initial contact all through completion of maintenance, always ensuring that customer's expectations are not just met but exceeded.
Responsibilities of the Service Advisor include:
Our Safety Mission Statement is to sustain zero accidents by providing a safe environment, worked in by safety minded employees.
Successful candidates for the Service Advisor role should be able to perform basic math skills and have good typing skills. Someone with the ability to use computer applications and adding machines would be a good fit for this dynamic role.
Qualifications
Requirements of the Service Advisor include:
As a Sapp Bros. employee you will be part of an established company with a long tradition of commitment to quality, ethics, and superior customer service. If you are in search of an opportunity to use your leadership, creativity, communication, and people skills in a fun and rewarding environment, then we have a place for you on our team. We offer opportunities for advancement and competitive compensation that includes a great benefits package.
Benefits Include:
Notice
Talentify is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Talentify provides reasonable accommodations to qualified applicants with disabilities, including disabled veterans. Request assistance at accessibility@talentify.io or 407-000-0000.
Federal law requires every new hire to complete Form I-9 and present proof of identity and U.S. work eligibility.
An Automated Employment Decision Tool (AEDT) will score your job-related skills and responses. Bias-audit & data-use details: www.talentify.io/bias-audit-report. NYC applicants may request an alternative process or accommodation at aedt@talentify.io or 407-000-0000.
Other job opportunities