Capitec Bank

Service Consultant


PayCompetitive
LocationManguzi/Kwazulu Natal
Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: 44261

      Apply by:

      We're on the lookout for energetic, self-motivated individuals who share our passion for service in the banking industry. To be part of the journey, follow the steps below:

      1. To see what this job is about and complete a short assessment, please click here !

      2. Once you have completed the above finalize your application by clicking apply below

      Purpose Statement

      • To enhance the lives of our clients by providing excellent client service, fulfilling and exceeding the client’s needs, by using the Global One product offering in order to support our clients to Bank Better and Live Better

      Experience

      Minimum:

      • 3 to 6 months previous client service experience within a retail/ financial/ banking environment OR if no experience, a candidate with a relevant tertiary qualification can be considered"

      Ideal:

      • More than 1 year’s client service experience within a retail/ financial/ banking environment
      • Demonstrated track record of engaging in a sales and client facing environment

      Qualifications (Minimum)

      • Grade 12 National Certificate / Vocational

      Qualifications (Ideal or Preferred)

      • A relevant tertiary qualification in Commerce or Similar
      • Certification in Finance or Banking

    Knowledge

    Minimum:

    • Knowledge and understanding of:
      • Basic calculations
      • Retail/consumer service environment

    Ideal:

    • Knowledge and understanding of:
      • Capitec Bank Products
      • Internal business processes and procedures
      • Organisational Policies, including (but not limited to) the Branch Credit Granting Policy principles (BCGP)

    Skills

    • Communications Skills
    • Interpersonal & Relationship management Skills
    • Computer Literacy (MS Word, MS Excel, MS Outlook)

Conditions of Employment

  • Clear criminal and credit record
  • Must have fingerprints which are detectable/recognisable on Capitec Bank's internal electronic banking system

Capitec is committed to diversity and, where feasible, all appointments will support the achievement of our employment equity goals.

  • About the company

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