Employer Industry: Telecommunications

Why Consider this Job Opportunity:
- Competitive pay with opportunities for growth and advancement within the organization
- Flexible work environment with remote work possibilities
- Comprehensive benefits package including medical, dental, and vision plans
- Tuition reimbursement and cable/internet service discounts available
- Collaborative and supportive work environment

What to Expect (Job Responsibilities):
- Manage post-sale order entry process for various services
- Facilitate communication between customers and sales associates to ensure customer satisfaction
- Enter orders in software platforms and coordinate with various teams throughout installation process
- Create service tickets and maintain accurate records in CRM tools
- Handle multiple projects and escalations with detailed follow-through

What is Required (Qualifications):
- High school diploma or GED with 1-2 years of related experience
- Previous experience in cable industry preferred
- Strong customer service skills with a focus on data entry
- Intermediate skills in essential software applications
- Valid driver's license and good driving record

How to Stand Out (Preferred Qualifications):
- Knowledge of Salesforce.com and Single View
- Understanding of ROI and port process
- Previous experience in Competitive Local Exchange Carrier (C-LEC) and Incumbent Local Exchange Carrier (I-LEC) areas

#Telecommunications #CustomerService #CareerGrowth #CompetitivePay #RemoteWork

We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.