NHS

Service Delivery Manager


Pay51,883.00 - 58,544.00 / year
LocationHarrow/England
Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: C9337-25-2571?language=en&page=271&sort=publicationDateDesc

      Job summary

      The Division of Integrated Medicine and Therapies seeks an experienced and enthusiastic Service Delivery Manager to join our team. You will have responsibility for the day to day operational management of the Respiratory Medicine and Infectious Diseases services across our hospital sites.

      We seek a proactive, focused team player with good analytical skills, excellent attention to detail and strong communication skills. For further information or to arrange an informal visit, please contact the General Manager Fiona Taylor - details below.

      Main duties of the job

      Day to day operational management of the services

      Delivery of quality and activity targets

      Management of financial expenditure

      Management of activity through robust leave management

      Implementation of service specific cost improvement projects

      Supporting service specific development and transformation projects

      Assisting in the development of service strategy

      Fostering a culture of clinical integration within the division

      Management of administrative processes within the service

      Active contribution to the delivery of "patient centered" services

      About us

      London North West University Healthcare NHS Trust (LNWH) cares for the people of Brent, Ealing, Harrow and beyond.

      Our team of more than 8,200 clinical and support staff serve a diverse population of almost one million people.

      We run major acute services at:

      • Northwick Park Hospital: home to one of the busiest emergency departments (A&E) in the country. The hospital provides a full range of services including the country's top-rated hyper-acute stroke unit and one of only three hyper-acute rehabilitation units in the UK
      • St Mark's Hospital: an internationally renowned specialist centre for bowel disease
      • Ealing Hospital: a busy district general hospital providing a range of clinical services, as well as 24/7 emergency department, urgent care centre, and specialist care at Meadow House Hospice
      • Central Middlesex Hospital: our planned care site, hosting a range of surgical and outpatient services and co-located with an urgent care centre.

      We are a university teaching NHS trust, in recognition of the important role we play in training clinicians of the future and bringing the benefits of research to the public.

      Details

      Date posted

      07 May 2025

      Pay scheme

      Agenda for change

      Band

      Band 7

      Salary

      £51,883 to £58,544 a year per annum Inclusive of High Cost Area Supplement

      Contract

      Permanent

      Working pattern

      Full-time

      Reference number

      337-NP-8766MM

      Job locations

      Northwick Park Hospital

      Watford Road

      Harrow

      HA1 3UJ


      Job description

      Job responsibilities

      To view the main responsibility, please see the attached the Job Description and Person Specification.

      Job description

      Job responsibilities

      To view the main responsibility, please see the attached the Job Description and Person Specification.

      Person Specification

      Qualifications

      Essential

      • Educated to degree level or equivalent

      Desirable

      • Prince II Foundation

      Knowledge

      Essential

      • Sound understanding of RTT/DM01 delivery

      Desirable

      • Understanding of NHS operational & financial challenges

      Experience

      Essential

      • Experience of team leadership / staff management

      Desirable

      • Experience of change management projects

      Skills

      Essential

      • Ability to understand activity / performance analyses

      Desirable

      • Excellent attention to detail
      Person Specification

      Qualifications

      Essential

      • Educated to degree level or equivalent

      Desirable

      • Prince II Foundation

      Knowledge

      Essential

      • Sound understanding of RTT/DM01 delivery

      Desirable

      • Understanding of NHS operational & financial challenges

      Experience

      Essential

      • Experience of team leadership / staff management

      Desirable

      • Experience of change management projects

      Skills

      Essential

      • Ability to understand activity / performance analyses

      Desirable

      • Excellent attention to detail

      Disclosure and Barring Service Check

      This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

      Employer details

      Employer name

      London North West University Healthcare NHS Trust

      Address

      Northwick Park Hospital

      Watford Road

      Harrow

      HA1 3UJ


      Employer's website

      https://www.lnwh.nhs.uk (Opens in a new tab)

      Employer details

      Employer name

      London North West University Healthcare NHS Trust

      Address

      Northwick Park Hospital

      Watford Road

      Harrow

      HA1 3UJ


      Employer's website

      https://www.lnwh.nhs.uk (Opens in a new tab)

  • About the company

      National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.