GBL

Service Delivery Specialist (Remote, Evening Shift)


PayCompetitive
LocationWaterloo/Ontario
Employment typeContract

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  • Job Description

      Req#: 82
      Employer Industry: Service Delivery

      Why consider this job opportunity:
      - Opportunity for career advancement and growth within the organization
      - Flexible work schedule with the option to work from anywhere in Ontario
      - Immediate hiring for a full-time contract position
      - Supportive and collaborative work environment
      - Chance to contribute to exceptional service delivery for clients

      What to Expect (Job Responsibilities):
      - Ensure timely and accurate service delivery for clients
      - Collaborate with team members to resolve service-related issues
      - Maintain detailed records and documentation of service interactions
      - Communicate effectively with clients to understand their needs and provide solutions
      - Monitor service delivery metrics to identify areas for improvement

      What is Required (Qualifications):
      - Must be detail-oriented and dependable
      - Previous experience in a service delivery or customer service role
      - Strong communication skills, both verbal and written
      - Ability to work flexible hours, including evenings and weekends
      - Proficient in using technology and software relevant to service delivery

      How to Stand Out (Preferred Qualifications):
      - Experience working in a remote or flexible work environment
      - Familiarity with service delivery metrics and performance indicators
      - Additional language skills to assist diverse client needs

      #ServiceDelivery #CustomerService #RemoteWork #CareerOpportunity #ImmediateHiring

      We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
      We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
  • About the company

      As a leading iGaming software provider with solutions that range from a player accounting system, games, sportsbook, payment platform for both Bitcoin and Fiat. Our solutions are modular and configurable to meet the needs of a wide range of clients.

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