• Job Description

  Req#: C9327-24-0455?language=en&page=159&sort=publicationDateDesc

  Job summary

  Service Director - Working Well (Occupational Health)

  Occupational Health Services, Rikenel, Gloucester GL1

  £58,972 to £68,525 per annum Band 8b

  Hours per week -37.5 hours a week

  Whether you currently work inside or outside the NHS, this could be your next great career move.

  We're seeking an experienced manager to lead our exceptional Working Well team -- a SEQOHS accredited service employing over 50 multi-disciplinary colleagues including clinicians, managers, technicians, and administrators.

  The team provides OH services to much of the local health care community. In addition, it operates a "Hub and Spoke" arrangement for a large NHS Trust covering the whole of the South West, alongside a portfolio of circa 200 non-NHS, private and public clients.

  The role provides an opportunity to join a successful team which is part of a wider organisation recently rated 1st= among South West NHS provider trusts in the national Staff Survey, and, 2nd in the National Education Training Survey regionally too. Our colleagues have also rated us the 5th best NHS mental health, learning disabilities and community employer to work for in England. However, we're not prepared to rest on our laurels and are passionate about continual improvement, being led by an ambition to be a "Great Place To Work." We can't achieve that without great OH services.

  Main duties of the job

  You'll have operational responsibility for the day-to-day performance and delivery of an efficient, high quality and value for money OH service. Working closely with the Clinical Lead and the Occupational Health Consultant, you'll ensure we work in line with best practice, SEQOHS standards and legislation. You'll also have an appetite for truly nurturing existing business and finding new customers who share our values.

  Your interpersonal, analytical and written skills will be well honed. You'll also be able to understand data, lead tenders and contract negotiations.

  As a key member of the wider HR & OD Directorate senior team you will be critical to making significant contributions to the health and wellbeing of health and social care colleagues across Gloucestershire.

  About us

  At Gloucestershire Health and Care NHS Foundation Trust, we are supportive of the people we care for in the community and aim to provide a fully responsive service to everyone who needs it. This is the same approach we take for our employees. We look to value the skills and experiences of those we work with, whether they are service users, carers, families or those looking to work with us.

  Gloucestershire Health and Care NHS Foundation Trust is part of the NHS. We treat NHS patients according to NHS principles and standards. The difference is the Trust is accountable to local people, rather than to Government, and so we are able to work closely with our community to develop services in the way that best suits the needs of local people.

  Our Staff Survey results showed people at our Trust feel they are engaged, part of a team and work for a compassionate and inclusive organisation.

  Our overall scores were better than average in eight of nine themes and level in one - the best overall results for a community, mental health and learning disabilities Trust in the south west and first equal amongst all sector NHS providers within the region too.

  Date posted

  04 April 2024

  Pay scheme

  Agenda for change

  Band

  Band 8b

  Salary

  £58,972 to £68,525 a year per annum, pro rata

  Contract

  Permanent

  Working pattern

  Full-time, Job share, Flexible working

  Reference number

  327-24-303

  Job locations

  Working Well

  Rikenel, Montpellier

  Gloucester

  GL1 1LY

  
  

  Job description

  Job responsibilities

  Gloucestershire Health and Care is committed to embedding and providing personalised care through all of its services as part of our high-quality care strategy. The purpose of personalised care is to empower people to lead the lives they want to live. Personalised care starts with a conversation with people about what matters to them. It builds on what people can do, as well as addressing their health needs. Including new ways of working and delivering care, emphasising that we need to make effective use of the full range of our peoples skills and experience to deliver the best possible patient care. So we want to know What Matters to You and that you will share our values and join us on this very important journey.

  The qualification, training & experience requirements for the role are underlined in the Job Description/Person Specification.

  Please refer to the Additional Information attachment before submitting your application.

  Job description

  Job responsibilities

  Gloucestershire Health and Care is committed to embedding and providing personalised care through all of its services as part of our high-quality care strategy. The purpose of personalised care is to empower people to lead the lives they want to live. Personalised care starts with a conversation with people about what matters to them. It builds on what people can do, as well as addressing their health needs. Including new ways of working and delivering care, emphasising that we need to make effective use of the full range of our peoples skills and experience to deliver the best possible patient care. So we want to know What Matters to You and that you will share our values and join us on this very important journey.

  The qualification, training & experience requirements for the role are underlined in the Job Description/Person Specification.

  Please refer to the Additional Information attachment before submitting your application.

  Person Specification

  Qualifications

  Essential

  • To hold a leadership, management or business qualification to degree level or equivalent experience, supplemented by Diploma level specialist training.
  • Evidence of continuing professional or personal development in relevant field.

  Desirable

  • Post-graduate qualification or significant experience in a related field.
  • Professional qualification in Managing NHS Occupational Health Services.

  Length and / or nature of experience

  Essential

  • Experience of dynamic leadership and development across a multi-professional service/team/organisation.
  • Proven track record of achievements in managing in a medium sized and/or complex organisation.
  • Record of successfully managing change.
  • Able to build relationships and command respect of stakeholders across teams and across organisations.
  • Evidence of successful delivery of agreed targets and objectives.
  • Evidence of successfully marketing products or services.

  Desirable

  • Experience of working at a senior level in a medium sized and hierarchical organisation where the demands of the role are varied and have a commercial aspect.

  Professional, Managerial, Specialist Knowledge

  Essential

  • Working knowledge of information management and systems, including GDPR and record keeping.
  • IT skills and the use of specialist information management databases
  • Proficient knowledge of people and performance management
  • Sound financial and budget management knowledge
  • Experience of managing conflict positively

  Desirable

  • Good knowledge of marketing techniques

  Personal skills, abilities and attributes

  Essential

  • Good interpersonal skills, demonstrating an ability to build relationships and influence stakeholders.
  • Self-motivated, proactive, and able to prioritise own work and the work of other managers in the service.
  • Ability to work operationally and think and plan tactically and creatively and to prioritise work programmes in the face of competing demands.
  • Ability to review local, regional and national Occupational Health strategies, policies and procedures and communicate, adopt and implement locally.
  • Ability to present occasionally complex information to a wide audience in a compelling, clear and concise way.
  • Able to challenge behaviours, attitudes and culture which are a barrier to the improvement of the work environment and the quality of services delivered.
  • Sound IT skills, with the ability to triangulate, analyse and interpret data from management information systems in order to measure performance and manage the service.
  • Ability to respond in a calm, empathetic and logical manner and manage stressful situations in a positive way.
  • Excellent communication skills, both written and verbal; demonstrating fluency, clarity and effectiveness including the production and presentation of reports.
  • Quality focussed with an innovative, flexible approach and the ability to solve complex problems and identify sustainable improvements / solutions.
  • Ability to write comprehensive, accurate and informative reports for existing clients, managers or the Trust.
  • Influencing, persuading, and negotiation skills.
  • Ability to analyse data, make financial predictions and translate into messages for varied audiences.

  Person Specification

  Qualifications

  Essential

  • To hold a leadership, management or business qualification to degree level or equivalent experience, supplemented by Diploma level specialist training.
  • Evidence of continuing professional or personal development in relevant field.

  Desirable

  • Post-graduate qualification or significant experience in a related field.
  • Professional qualification in Managing NHS Occupational Health Services.

  Length and / or nature of experience

  Essential

  • Experience of dynamic leadership and development across a multi-professional service/team/organisation.
  • Proven track record of achievements in managing in a medium sized and/or complex organisation.
  • Record of successfully managing change.
  • Able to build relationships and command respect of stakeholders across teams and across organisations.
  • Evidence of successful delivery of agreed targets and objectives.
  • Evidence of successfully marketing products or services.

  Desirable

  • Experience of working at a senior level in a medium sized and hierarchical organisation where the demands of the role are varied and have a commercial aspect.

  Professional, Managerial, Specialist Knowledge

  Essential

  • Working knowledge of information management and systems, including GDPR and record keeping.
  • IT skills and the use of specialist information management databases
  • Proficient knowledge of people and performance management
  • Sound financial and budget management knowledge
  • Experience of managing conflict positively

  Desirable

  • Good knowledge of marketing techniques

  Personal skills, abilities and attributes

  Essential

  • Good interpersonal skills, demonstrating an ability to build relationships and influence stakeholders.
  • Self-motivated, proactive, and able to prioritise own work and the work of other managers in the service.
  • Ability to work operationally and think and plan tactically and creatively and to prioritise work programmes in the face of competing demands.
  • Ability to review local, regional and national Occupational Health strategies, policies and procedures and communicate, adopt and implement locally.
  • Ability to present occasionally complex information to a wide audience in a compelling, clear and concise way.
  • Able to challenge behaviours, attitudes and culture which are a barrier to the improvement of the work environment and the quality of services delivered.
  • Sound IT skills, with the ability to triangulate, analyse and interpret data from management information systems in order to measure performance and manage the service.
  • Ability to respond in a calm, empathetic and logical manner and manage stressful situations in a positive way.
  • Excellent communication skills, both written and verbal; demonstrating fluency, clarity and effectiveness including the production and presentation of reports.
  • Quality focussed with an innovative, flexible approach and the ability to solve complex problems and identify sustainable improvements / solutions.
  • Ability to write comprehensive, accurate and informative reports for existing clients, managers or the Trust.
  • Influencing, persuading, and negotiation skills.
  • Ability to analyse data, make financial predictions and translate into messages for varied audiences.

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Certificate of Sponsorship

  Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

  From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

  Additional information

  Certificate of Sponsorship

  Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

  From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

  Employer details

  Employer name

  Gloucestershire Health and Care NHS Foundation Trust

  Address

  Working Well

  Rikenel, Montpellier

  Gloucester

  GL1 1LY

  
  

  Employer's website

  https://www.ghc.nhs.uk/who-we-are/jobs/ (Opens in a new tab)

  Employer details

  Employer name

  Gloucestershire Health and Care NHS Foundation Trust

  Address

  Working Well

  Rikenel, Montpellier

  Gloucester

  GL1 1LY

  
  

  Employer's website

  https://www.ghc.nhs.uk/who-we-are/jobs/ (Opens in a new tab)

• About the company

  National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

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