• Job Description

  Req#: REF4238T

  Company Description

  Come join us and make a difference in the world!

  We’d love your help. And we’ll support you all the way.

  Discover more at www.necsws.com

  Job Description

  Job Description and Responsibilities

  • Responsible for all aspects of contract delivery including finance, quality, people and client.
  • Responsible for the allocation and management of team and individual performance targets
  • Responsible for an overall minimum of 95% accuracy in all contract delivery
  • Responsible for all aspects of Performance Management, including identifying training needs and addressing appropriately
  • Demonstrate exceptional motivational skills
  • Responsible for the day to day management of people
  • Ensure contracts are achieving the agreed budget targets
  • Co-ordinate resources for current and future contracts in line with business and customer requirements
  • Must have up to date technical knowledge of the legislation associated with contract delivery, be able to process and quality check work if required
  • Must fully understand the detail of the contract/s for which they are responsible
  • Perform complex contract scoping exercises at customer sites
  • Work with sales colleagues in order to maximise business opportunities
  • Have a political awareness of the organisations/government departments they are responsible for delivering services on behalf
  • Is able to effectively manage third party relationships that support Northgate delivery and escalate to Operations Manager where required
  • Works with the Operations Manager to achieve efficiencies and continuous improvement, implementing agreed measures and contributing towards operational plans
  • Maintain excellent attendance levels in line with Northgate’s attendance policy
  • Drive best practice in the team delivering business update sessions to wider team members including designing and delivering high quality training material and sessions to both internal and external colleagues
  • Maintain an excellent attitude within the Business Centre, acting as an ambassador at all levels, taking on additional duties as and when required
  • Contribute to tender responses, sales and marketing activity
  • Ability to travel.
  • Deputise for the Operations Manager, where required.

  Additional Information

  We are proud of the benefits we offer employees of NEC Software Solutions

  • Private Medical Cover funded by NEC for Employees (with the option to add family members at an additional cost)
  • 25 days paid holiday with the option to buy/ sell
  • 4 x basic salary life assurance cover funded by NEC (with the option to increase cover at an additional cost)
  • A Group Pension Plan with fantastic employer contributions up to a maximum of 8.5%
  • A fantastic selection of flexible benefits to suit your individual needs
  • We are an employer who cares, we have a invaluable employee assistance programme which can help in every area of your life
  • All colleagues get free access to LinkedIn Learning. Over 15000 courses covering a huge breadth of subjects. Learn about what you like, when you like, how you like.

  Other Information

  Candidates must be able to demonstrate a pre-existing right to work and travel within the UK. Documentary evidence will be required.

  All offers are subject to satisfactory vetting, financial probity check and reference checks. A Disclosure Barring Service (DBS) check will be required and dependent on the role further checks may be required.

  NEC is an equal opportunities employer, welcoming applications from all communities.

• About the company

  Our customers are national governments and international health bodies. They’re also police forces, emergency services, local authorities and housing providers, all working to prevent harm and provide the right support.

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