• Job Description

  Req#: 294905

  This is Worldline

  We are the innovators at the heart of the payments technology industry, shaping how the world pays and gets paid. The solutions our people build today power the growth of millions of businesses tomorrow. From your local coffee shop to unicorns and international banks. From San Francisco to Auckland. We are in every corner of the world, in every part of commerce. And just as we help our customers accelerate their business, we are committed to helping our people accelerate their careers. Together, we shape the evolution.

  The O pportunity

  At Worldline, our technology addresses persistent challenges of the payment world. We design and operate leading digital payment and transactional solutions that enable sustainable economic growth and reinforce trust and security in our societies. As a ServiceNow consultant, you will be responsible for analyzing, designing, implementing, and optimizing solutions on the ServiceNow platform to meet client needs. You will collaborate with clients to understand their business requirements and translate them into technical solutions leveraging ServiceNow's capabilities.

  Day-to-Day Responsibilities

  1. Requirement Gathering: Work closely with clients to gather business requirements and understand their processes.
  2. Solution Design: Design solutions on the ServiceNow platform that meet business needs while adhering to best practices and platform capabilities.
  3. Configuration and Development: Configure and customize ServiceNow applications/modules to implement the designed solutions.
  4. Integration: Integrate ServiceNow with other systems and applications as needed.
  5. Testing: Develop and execute test cases to ensure solutions meet quality standards and business requirements.
  6. Training and Documentation: Provide training to end-users and create documentation to support solution implementation and maintenance.
  7. Support: Provide ongoing support and troubleshooting for implemented solutions.
  8. Stay Updated: Keep abreast of ServiceNow platform updates, new features, and industry best practices to continuously improve solution delivery.

  Who Are We Looking For

  1. ServiceNow Expertise: In-depth knowledge and experience with the ServiceNow platform, including ServiceNow Certified System Administrator (CSA) or higher certifications.
  2. Technical Skills: Proficiency in JavaScript, HTML, CSS, and other relevant technologies for ServiceNow development and customization.
  3. Consulting Skills: Strong analytical and problem-solving skills, with the ability to understand and translate business requirements into technical solutions.
  4. Communication: Excellent communication and interpersonal skills, with the ability to effectively interact with clients and team members.
  5. Teamwork: Ability to work collaboratively in a team environment and independently when required.
  6. Project Management: Experience in project management methodologies and tools to manage project timelines, resources, and deliverables.
  7. Experience: Previous experience in ServiceNow consulting or implementation roles preferred.

  Shape the evolution

  We are on an exciting journey towards the next frontiers of payments technology, and we look for big thinkers, people with passion, can-do attitude and a hunger to learn and grow. Here you’ll work with ambitious colleagues from around the world, take on unique challenges as a team, and make a real impact on the society. With an empowering culture, strong technology and extensive training opportunities, we help you accelerate your career - wherever you decide to go. Join our global team of 18,000 innovators and shape a tomorrow that is yours to own.

  Learn more about life at Worldline at jobs.worldline.com

  We are proud to be an Equal Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as an individual with a disability, or any applicable legally protected characteristics.

• About the company

  Worldline is a French multinational payment and transactional services company founded in 1970.

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