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Job Description
- Req#: 4742534007
Employer Industry: Healthcare Technology
Why consider this job opportunity:
- Competitive compensation package including salary, incentives, and company ownership/equity
- Comprehensive benefits including 401k match, health insurance, and college debt reduction
- Opportunity for career and professional development through training, coaching, and new experiences
- Hybrid work culture with modern workspaces that promote flexibility and collaboration
- Inclusive and diverse community of passionate professionals learning and growing together
What to Expect (Job Responsibilities):
- Organize and manage service events from start to finish, including scheduling, dispatching, and invoicing
- Develop strong relationships with customers, vendors, and internal partners
- Manage the Service Center inbox and distribute requests to appropriate team members
- Ensure timely receipt and review of Field Service Reports for correctness and professionalism
- Maintain high attention to detail on all documentation and quality reports
What is Required (Qualifications):
- Proficient in Microsoft Office including Word, Excel, PowerPoint, Access, and Outlook
- Associate's or Bachelor's Degree preferred but not required
- Ability to define and resolve problems independently with minimal outside input
- Strong written and verbal communication skills
- Capability to de-escalate customer concerns effectively
How to Stand Out (Preferred Qualifications):
- Experience in customer service or a related field
- Familiarity with healthcare equipment or technology
- Demonstrated ability to work in a fast-paced environment
- Strong organizational skills with a focus on detail and accuracy
#HealthcareTechnology #CustomerService #CareerDevelopment #HybridWork #InclusiveWorkplace
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