Health & Safety:
• Promote a proactive health and safety culture within the organization.
• Ensure compliance with all relevant health and safety legislation and company policies, including the development and adherence to H&S documentation (e.g., codes of practice, risk assessments).
• Liaise with Facilities Management on safety-related matters when necessary.
• Lead housekeeping initiatives and maintain a clean, safe, and organized workshop environment.

Workflow Management:
• Oversee job allocation and workflow within the workshop, including daily job scheduling and labor assignment.
• Coordinate operational and human resources to effectively manage workshop jobs and meet deadlines.
• Ensure timely ordering and availability of parts and materials for each job.
• Support quoting, project management, material procurement, and perform quality assurance checks.
• Provide oversight and review job estimates to ensure accuracy and feasibility.

Communication & Customer Relations:
• Provide regular job progress updates, including timely communication of any delays or concerns to customers and stakeholders.
• Act as a technical advisor on key projects and other business operations as requested.
• Work closely with management to provide clients with accurate job status updates and maintain open communication channels.
• Collaborate with the team and management to address customer complaints and recommend appropriate solutions.

Resource Management:
• Develop and maintain systems for recording, filing, and storing client inquiry information.
• Mentor and supervise apprentices, supporting their development through participation in the LCA Apprenticeship Program.
• Assist management with short- and long-term labor forecasting to ensure adequate staffing levels.

• Minimum 5 years of experience as supervisor in the Heavy Equipment Industry.
• Red Seal Heavy Equipment Technician Certificate or equivalent considered an asset.
• Strong computer and administrative skills.
• Proven organizational and project planning skills.
• Effective verbal and written communication skills
• Customer-focused with a problem-solving mindset

• Competitive wages
• $5000 annual License Bonus*
• Extensive benefits with employer paid premiums starting day 1
• Hybrid or remote work opportunities for select roles*
• Paid vacation starting at 3 weeks PLUS 6 dedicated family, health and wellness days
• 6% employer RRSP matching
• $3000 annual allowance for continuing education
• International training & development work opportunities for select roles*
• And much more!
  

Liebherr Canada Ltd. is committed to provide a diverse, inclusive, safe and dignified work environment for all employees, regardless of gender, race, ethnicity, sexual orientation, disability, religion, or any other aspect of their identity.

Have we awoken your interest? Then we look forward to receiving your online application. If you have any questions, please contact Natalie Ely.

One Passion. Many Opportunities.