NHS

Service Support Manager


Pay38,682.00 - 46,580.00 / year
LocationRotherham/England
Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: C9165-25-06-073?language=en&page=548&sort=publicationDateDesc

      Job summary

      Fixed term - 31st March 2026

      We have an exciting opportunity for a manager with proven organisational and leadership skills to join our friendly team. The role involves overseeing the work of both our Acute and Community Paediatric teams.

      This team is currently moving towards a more digitised way of doing business so experience of managing changing systems would be an advantage. The role also involves taking managerial responsibility for 2 admin teams which provide support to clinicians in childrens community services including paediatric therapies, the child development centre, the community doctors and the 0-19 integrated public health nursing service.

      This post will be based across Rotherham Hospital, Rotherham Community Health Centre and Kimberworth Place.

      Main duties of the job

      This role involves providing comprehensive performance, operational, and analytical management support to the Directorate to ensure achievement of key targets and delivery of high-quality services. Key responsibilities include assisting senior leaders with implementing changes to meet performance goals, establishing systems to monitor progress, reconciling and validating data from multiple sources, and undertaking capacity planning to ensure proactive compliance with targets.

      The postholder will work closely with service managers and clinical leads to manage operational functions, including line management of administrative staff, oversight of the Child Health Information Service, and coordination of projects, business cases, and policy development. They will ensure timely patient care through effective scheduling, monitor and report on service delivery, lead service improvement initiatives, and promote innovation across teams.

      The role also requires robust data collection, analysis, and collaboration with internal and external stakeholders, ensuring compliance with data protection regulations. Additionally, the postholder will provide cross-cover, deputise for the service manager, and carry out other duties as needed to support service delivery and organisational objectives.

      About us

      The Rotherham NHS Foundation Trust (TRFT) is a combined acute and community Trust serving our local population of around 270,000 people. Our vision is to always act the right way and be proud to provide exceptional healthcare to the communities of Rotherham

      As a Trust we are on a journey to excellence and our people and culture are at the heart of everything we do for patients. In the latest NHS Staff Survey, we are the second most improved Trust in England for would you recommend the Trust as a place to work?, and were one of the most improved for staff engagement overall

      But don't just take our word for it each year hundreds of colleagues receive nominations for our Excellence and Proud awards, showcasing our brilliant people and recognising their achievements. Our people make a difference to the lives of patients every day and we are proud of the improvements we are making

      All of our colleagues are key to our journey, and we are continuing to improve our services by upholding the Trusts values of Ambitious, Caring and Together. If you are passionate about making a difference, then please apply to join us on our journey to excellence

      Certificates of Sponsorship

      For individuals who may require sponsorship under the skilled worker or health & care visa route please use the link below to check your eligibility. Check if you need a UK visa - GOV.UK (www.gov.uk) band 2 and band 3 roles are no longer eligible for sponsorship.

      Details

      Date posted

      15 August 2025

      Pay scheme

      Agenda for change

      Band

      Band 6

      Salary

      £38,682 to £46,580 a year Per annum, pro rata

      Contract

      Fixed term

      Duration

      7 months

      Working pattern

      Full-time, Flexible working

      Reference number

      C9165-25-06-073

      Job locations

      The Rotherham Nhs Foundation Trust

      Moorgate Road

      Rotherham

      South Yorkshire

      S60 2UD


      Rotherham Community Health Centre

      Greasbrough Road

      Rotherham

      South Yorkshire

      S60 1RY


      Job description

      Job responsibilities

      Please see the attached job description and person specification for full details of the role and responsibilities.

      Job description

      Job responsibilities

      Please see the attached job description and person specification for full details of the role and responsibilities.

      Person Specification

      Knowledge

      Essential

      • In depth knowledge of Child Health information Systems as commissioned by NHS England
      • Knowledge/Experience of change management
      • Working knowledge of Electronic Patient Record System which must include a detailed working knowledge of SystmOne
      • Computer literate - good working knowledge of Microsoft Word (word processing), access database administration, Excel spreadsheet packages, internet, intranet and e-mail.

      Desirable

      • Knowledge of health and safety regulations

      Qualifications

      Essential

      • Educated to degree level or equivalent knowledge / experience
      • NHS management training

      Desirable

      • Management qualification
      • ECDL or equivalent

      Experience

      Essential

      • Demonstrable relevant experience in the NHS or healthcare environment
      • Line management experience including of a team
      • Experience of waiting list management
      • Experience of managing performance

      Desirable

      • Business planning experience
      • Project management skills
      Person Specification

      Knowledge

      Essential

      • In depth knowledge of Child Health information Systems as commissioned by NHS England
      • Knowledge/Experience of change management
      • Working knowledge of Electronic Patient Record System which must include a detailed working knowledge of SystmOne
      • Computer literate - good working knowledge of Microsoft Word (word processing), access database administration, Excel spreadsheet packages, internet, intranet and e-mail.

      Desirable

      • Knowledge of health and safety regulations

      Qualifications

      Essential

      • Educated to degree level or equivalent knowledge / experience
      • NHS management training

      Desirable

      • Management qualification
      • ECDL or equivalent

      Experience

      Essential

      • Demonstrable relevant experience in the NHS or healthcare environment
      • Line management experience including of a team
      • Experience of waiting list management
      • Experience of managing performance

      Desirable

      • Business planning experience
      • Project management skills

      Employer details

      Employer name

      The Rotherham NHS Foundation Trust

      Address

      The Rotherham Nhs Foundation Trust

      Moorgate Road

      Rotherham

      South Yorkshire

      S60 2UD


      Employer's website

      https://www.therotherhamft.nhs.uk/ (Opens in a new tab)

      Employer details

      Employer name

      The Rotherham NHS Foundation Trust

      Address

      The Rotherham Nhs Foundation Trust

      Moorgate Road

      Rotherham

      South Yorkshire

      S60 2UD


      Employer's website

      https://www.therotherhamft.nhs.uk/ (Opens in a new tab)

  • About the company

      National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

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