NHS
Service Support Manager
This job is now closed
Job Description
- Req#: C9165-25-06-073?language=en&page=548&sort=publicationDateDesc
- In depth knowledge of Child Health information Systems as commissioned by NHS England
- Knowledge/Experience of change management
- Working knowledge of Electronic Patient Record System which must include a detailed working knowledge of SystmOne
- Computer literate - good working knowledge of Microsoft Word (word processing), access database administration, Excel spreadsheet packages, internet, intranet and e-mail.
- Knowledge of health and safety regulations
- Educated to degree level or equivalent knowledge / experience
- NHS management training
- Management qualification
- ECDL or equivalent
- Demonstrable relevant experience in the NHS or healthcare environment
- Line management experience including of a team
- Experience of waiting list management
- Experience of managing performance
- Business planning experience
- Project management skills
- In depth knowledge of Child Health information Systems as commissioned by NHS England
- Knowledge/Experience of change management
- Working knowledge of Electronic Patient Record System which must include a detailed working knowledge of SystmOne
- Computer literate - good working knowledge of Microsoft Word (word processing), access database administration, Excel spreadsheet packages, internet, intranet and e-mail.
- Knowledge of health and safety regulations
- Educated to degree level or equivalent knowledge / experience
- NHS management training
- Management qualification
- ECDL or equivalent
- Demonstrable relevant experience in the NHS or healthcare environment
- Line management experience including of a team
- Experience of waiting list management
- Experience of managing performance
- Business planning experience
- Project management skills
Job summary
Fixed term - 31st March 2026
We have an exciting opportunity for a manager with proven organisational and leadership skills to join our friendly team. The role involves overseeing the work of both our Acute and Community Paediatric teams.
This team is currently moving towards a more digitised way of doing business so experience of managing changing systems would be an advantage. The role also involves taking managerial responsibility for 2 admin teams which provide support to clinicians in childrens community services including paediatric therapies, the child development centre, the community doctors and the 0-19 integrated public health nursing service.
This post will be based across Rotherham Hospital, Rotherham Community Health Centre and Kimberworth Place.
Main duties of the job
This role involves providing comprehensive performance, operational, and analytical management support to the Directorate to ensure achievement of key targets and delivery of high-quality services. Key responsibilities include assisting senior leaders with implementing changes to meet performance goals, establishing systems to monitor progress, reconciling and validating data from multiple sources, and undertaking capacity planning to ensure proactive compliance with targets.
The postholder will work closely with service managers and clinical leads to manage operational functions, including line management of administrative staff, oversight of the Child Health Information Service, and coordination of projects, business cases, and policy development. They will ensure timely patient care through effective scheduling, monitor and report on service delivery, lead service improvement initiatives, and promote innovation across teams.
The role also requires robust data collection, analysis, and collaboration with internal and external stakeholders, ensuring compliance with data protection regulations. Additionally, the postholder will provide cross-cover, deputise for the service manager, and carry out other duties as needed to support service delivery and organisational objectives.
About us
The Rotherham NHS Foundation Trust (TRFT) is a combined acute and community Trust serving our local population of around 270,000 people. Our vision is to always act the right way and be proud to provide exceptional healthcare to the communities of Rotherham
As a Trust we are on a journey to excellence and our people and culture are at the heart of everything we do for patients. In the latest NHS Staff Survey, we are the second most improved Trust in England for would you recommend the Trust as a place to work?, and were one of the most improved for staff engagement overall
But don't just take our word for it each year hundreds of colleagues receive nominations for our Excellence and Proud awards, showcasing our brilliant people and recognising their achievements. Our people make a difference to the lives of patients every day and we are proud of the improvements we are making
All of our colleagues are key to our journey, and we are continuing to improve our services by upholding the Trusts values of Ambitious, Caring and Together. If you are passionate about making a difference, then please apply to join us on our journey to excellence
Certificates of Sponsorship
For individuals who may require sponsorship under the skilled worker or health & care visa route please use the link below to check your eligibility. Check if you need a UK visa - GOV.UK (www.gov.uk) band 2 and band 3 roles are no longer eligible for sponsorship.
Details
Date posted
15 August 2025
Pay scheme
Agenda for change
Band
Band 6
Salary
£38,682 to £46,580 a year Per annum, pro rata
Contract
Fixed term
Duration
7 months
Working pattern
Full-time, Flexible working
Reference number
C9165-25-06-073
Job locations
The Rotherham Nhs Foundation Trust
Moorgate Road
Rotherham
South Yorkshire
S60 2UD
Rotherham Community Health Centre
Greasbrough Road
Rotherham
South Yorkshire
S60 1RY
Job description
Job responsibilities
Please see the attached job description and person specification for full details of the role and responsibilities.
Job responsibilities
Please see the attached job description and person specification for full details of the role and responsibilities.
Person Specification
Knowledge
Essential
Desirable
Qualifications
Essential
Desirable
Experience
Essential
Desirable
Knowledge
Essential
Desirable
Qualifications
Essential
Desirable
Experience
Essential
Desirable
Employer details
Employer name
The Rotherham NHS Foundation Trust
Address
The Rotherham Nhs Foundation Trust
Moorgate Road
Rotherham
South Yorkshire
S60 2UD
Employer's website
https://www.therotherhamft.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
The Rotherham NHS Foundation Trust
Address
The Rotherham Nhs Foundation Trust
Moorgate Road
Rotherham
South Yorkshire
S60 2UD
Employer's website
https://www.therotherhamft.nhs.uk/ (Opens in a new tab)
About the company
National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.
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