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Talent Magic Remote Jobs

Service Team Agent- Telehealth Call Center (Remote)


PayCompetitive
LocationMyrtle Point/Oregon
Employment typeFull-Time

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  • Job Description

      Req#: AGP-0002

      Service Team Agent - Telehealth Call Center (Remote)

      TL;DR:

      • Support patients by handling scheduling and service calls.
      • Enjoy strong benefits and career growth with our client, a leader in senior healthcare.
      • Requires at least 1 year of customer service experience.

      Looking for a meaningful role where your service skills make a real impact? Join our client’s growing healthcare team and help improve lives every day.

      Employer Industry: Healthcare

      Why Consider this Job Opportunity:

      • Competitive pay with overtime opportunities.
      • Comprehensive benefits package.
      • Clear paths for career advancement and professional growth.
      • Flexible hybrid role, with potential remote work.
      • Be part of a mission-driven team transforming senior healthcare.

      What to Expect (Job Responsibilities):

      • Handle inbound and outbound calls to assist patients with scheduling and inquiries.
      • Provide exceptional service and follow up to ensure patient satisfaction.
      • Document all interactions accurately using web-based systems.
      • Collaborate with team members across departments to support patient care.
      • Make timely, appropriate decisions following company standards.

      What is Required (Qualifications):

      • High school diploma or GED.
      • At least 1 year of customer service experience.
      • Proficient with Microsoft Office and able to navigate CRM systems.
      • Strong verbal communication, organization, and multitasking skills.

      How to Stand Out (Preferred Qualifications):

      • Experience in a call center or similar high-volume environment.
      • Bilingual skills in Spanish.
      • Passion for serving seniors and finding proactive solutions.
      • Ability to thrive in a fast-paced, dynamic setting.

      #CustomerService #HealthcareJobs #CareerGrowth #CallCenter #PatientCare

  • About the company

      We're not just another platform, but the first Results-as-a-Service talent acquisition and recruitment marketing company. Harnessing the power of data-driven analytics, AI precision, and industry expertise, Talent Magic empowers businesses to reach top candidates.

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