• Job Description

  Req#: 25-282704
  
  Client: Clark County
  Job ID:
  Title: ServiceNow CMDB Developer/Administrator
  Duration: 12 Months
  Location: 500 S. Grand Central Pkwy, Box 551761, Las Vegas, NV 89155-1761
  Position: Hybrid
  
  Job Description:
  We’re looking for a proactive LEAD CMDB ServiceNow Developer with strong CMDB Administrator skills, who excels at cross-functional collaboration and translating strategic vision into actionable platform enhancements. As a solo contributor, you’ll act as a liaison between technical execution and business priorities as well as the ServiceNow Platform Team. You will make recommendations and process improvements without owning formal decision-making authority.
  Key Responsibilities:
  • Implement CMDB Health Dashboards
  • Implement CMDB 360
  • Map Services and Applications ~ 600
  • Develop and maintain ServiceNow modules including ITSM, ITOM, PPM, CMDB, and Service Catalog, as it relates to CMDB
  • Collaborate with stakeholders to gather requirements and recommend platform configurations
  • Liaise with cross-functional teams (IT, Operations, Finance) to ensure ServiceNow solutions meet organizational needs
  • Liaison Supporting CMDB interests as it relates to adjacent department projects implementing SAM and HAM
  • Provide insights and recommendations for workflow automation, performance optimization, and user experience related to CMDB
  • Support integration efforts with third-party applications and data sources (API’s)
  • Deliver detailed documentation, testing protocols, and training materials for platform updates
  • Coordinate with external vendors or consultants as needed for specialized deployments
  
  Milestone Deliverables (sole responsibility of this position):
  • Create an assessment of needs for existing CMDB and identifying priori es: Due in 2 weeks
  • Create a plan and meline to address identified needs from assessment: Due it 3 weeks
  • Implement CMDB Health Dashboards: Due in 4 weeks
  • Implement CMDB 360: Due in 6 weeks
  • Provide ongoing training and support to CI Analysts and department leaders – Daily
  • Other ServiceNow deliverables will be discussed as me permits
  Daily/Weekly expectations:
  • Plan and Lead CMDB meetings daily/weekly
  • Timelines and deliverables will be met as indicated in project plan and meline
  • Roadblocks will be reported to the supervisor for each project, no later than the Wednesday’s project meeting
  Additional overview:
  • Collaborate with stakeholders to gather requirements and recommend platform configurations.
  • Liaise with cross-functional teams (IT, Operations, Finance) to ensure ServiceNow solutions meet organizational needs.
  • Liaison Supporting CMDB interests as it relates to adjacent department projects implementing SAM and
  • HAM
  • Provide insights and recommendations for workflow automation, performance optimization, and user experience related to CMDB.
  • Support integration efforts with third-party applications and data sources.
  • Deliver detailed documentation, testing protocols, and training materials for platform updates.
  • Coordinate with external vendors or consultants as needed for specialized deployments.
  • Coordinates with ServiceNow support team on new or modifies existing applications within the platform.
  • Plans and develops test data to validate new or modified applications within the platform.
  • Evaluates alternative solutions and recommends and implements appropriate applications design.
  • Interviews functional and technical staff to gather documenta on required for analysis of current system application requirements.
  • Contributes to the efficiency and effectiveness of the team’s service by offering suggestions or direction as a member of the team.
  • The successful candidate must work be able to work independently and as a Team.
  
  Minimum Qualifications:
  • Current Local Candidate. Not negotiable.
  • 100% onsite for 8 weeks; then hybrid schedule, 1 day in office per week (defined by supervisor).
  • Schedule: M-Th, 7a-5:30p. Not negotiable.
  • 10+ years of ServiceNow development experience
  • 10+ years of CMDB Service and Application mapping
  • 10+ years with ServiceNow CMDB development and administration 6. 5+ Expert Knowledge of ITIL, CMDB relationships, and PPM workflows
  • 5+ years in systems analysis, design, and programming.
  • 5+ years integra ng and managing multiple third-party data sources for CMDB (API’S)
  • 5+ Expertise with ServiceNow scripting and tools (JavaScript, Glide, Flow Designer)
  • 3 years experience as a Project Lead for ServiceNow implementations and Administration
  
  Preferred/Special Skills:
  • Comfortable working independently and as a team representing platform capabilities across the org.
  • Clear communicator, demonstrating professional organization, technical documenta on, and monitoring progress using Service-Now.
  • Self-starter, analytical problem-solving abilities, collaborative proactive/positive team player, resourceful and innovative.
  • Proven ability to influence through recommendations and stakeholder engagement.
  • Experience in ServiceNow development, integra on, and implementation in the government sector.
  
  Estimated Duration of Job:
  • 12 months
  Approximate start date:
  • October 7th, pending background check.
  
  

• About the company

  Established in 2000, LanceSoft is a Certified MBE and Woman-Owned organization, and a pioneer in providing premium end-to-end Global Workforce Solutions and IT Services to diverse clients across various domains.

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