nVent
Services Trainer & Technical Writer - Data Center Solutions
PayCompetitive
LocationCharleston/West Virginia
Employment typeFull-Time
What's your preference?
Job Description
- Req#: R17153
Employer Industry: Electrical Solutions Provider
Why consider this job opportunity:
- Salary up to $169,300
- Opportunity for career advancement and growth within a dynamic global organization
- Work remotely from a home office, offering flexibility
- Comprehensive benefits package, including medical, dental, vision, and retirement plans
- Commitment to community engagement and support for employee philanthropic activities
- Innovative and supportive work culture that values integrity and customer focus
What to Expect (Job Responsibilities):
- Conduct onsite training sessions for key customers on the installation, operation, and maintenance of data center products
- Develop and deliver training materials, including manuals, presentations, and hands-on demonstrations
- Provide technical writing, support, and mentorship to customers during installation and maintenance processes
- Collaborate with sales and customer service teams to identify customer training needs and develop customized training programs
- Collect and analyze customer feedback to continuously improve training programs and materials
What is Required (Qualifications):
- Bachelor's degree in a related field or equivalent work experience
- Proven experience providing technical training and technical writing in a customer-facing role
- Excellent communication, presentation, and problem-solving skills
- Ability to work independently and manage multiple training sessions simultaneously
- Willingness to travel an average of 10-50% to customer locations, with a valid driver's license required
How to Stand Out (Preferred Qualifications):
- Experience in the electrical solutions industry or related technical field
- Familiarity with data center products and technologies
- Previous experience in a remote work environment
- Additional certifications relevant to technical training or electrical solutions
- Strong organizational skills and attention to detail
#ElectricalSolutions #TechnicalTraining #RemoteWork #CareerGrowth #EmployeeBenefitsAbout the company
nVent SCHROFF GmbH is a German manufacturer of electronic packaging products.