nVent
Services Trainer & Technical Writer - Data Center Solutions
PayCompetitive
LocationCharlotte/North Carolina
Employment typeFull-Time
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Job Description
- Req#: R17153
Employer Industry: Electrical Solutions Provider
Why consider this job opportunity:
- Salary up to $169,300
- Opportunity for career advancement and growth within a dynamic global organization
- Work remotely from a home office with flexible travel requirements (10-50%)
- Comprehensive benefits package including medical, dental, and vision plans, 401(k) with company match, and tuition reimbursement
- Commitment to community support through philanthropic initiatives and employee volunteer programs
What to Expect (Job Responsibilities):
- Conduct onsite training sessions for key customers on the installation, operation, and maintenance of data center products
- Develop and deliver training materials, including manuals, presentations, and hands-on demonstrations
- Provide technical writing, support, and mentorship to customers during installation and maintenance processes
- Collaborate with sales and customer service teams to identify customer training needs and create customized training programs
- Collect and analyze customer feedback to continuously improve training programs and materials
What is Required (Qualifications):
- Bachelor's degree in a related field or equivalent work experience
- Validated experience providing technical training and technical writing, preferably in a customer-facing role
- Excellent communication, presentation, and problem-solving skills
- Ability to work independently and manage multiple training sessions simultaneously
- Valid driver's license and willingness to travel to customer locations as needed
How to Stand Out (Preferred Qualifications):
- Experience in the electrical solutions industry or related technical field
- Familiarity with data center products and solutions
- Strong organizational skills and attention to detail
- Previous experience in developing training programs or materials
- Ability to adapt training approaches based on customer feedback and needs
#ElectricalSolutions #TechnicalTraining #RemoteWork #CareerGrowth #EmployeeBenefitsAbout the company
nVent SCHROFF GmbH is a German manufacturer of electronic packaging products.