nVent
Services Trainer & Technical Writer - Data Center Solutions
PayCompetitive
LocationRaleigh/North Carolina
Employment typeFull-Time
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Job Description
- Req#: R17153
Employer Industry: Electrical Solutions Provider
Why consider this job opportunity:
- Salary up to $169,300
- Opportunity for career advancement and growth within a global organization
- Work remotely from a home office
- Comprehensive benefits package, including medical, dental, vision, and a 401(k) plan with company match
- Commitment to community engagement through philanthropic activities and matching programs
- Supportive and inclusive work culture that values diversity and innovation
What to Expect (Job Responsibilities):
- Conduct onsite training sessions for customers on the installation, operation, and maintenance of data center products
- Develop and deliver training materials, including manuals, presentations, and hands-on demonstrations
- Provide technical writing, support, and mentorship to customers during installation and maintenance processes
- Collaborate with sales and customer service teams to identify customer training needs and develop customized training programs
- Collect and analyze customer feedback to continuously improve training programs and materials
What is Required (Qualifications):
- Bachelor's degree in a related field or equivalent work experience
- Validated experience providing technical training and technical writing, preferably in a customer-facing role
- Excellent communication, presentation, and problem-solving skills
- Ability to work independently and manage multiple training sessions simultaneously
- Willingness to travel an average of 10-50% to customer locations as needed, with a valid driver's license
How to Stand Out (Preferred Qualifications):
- Experience in the electrical solutions industry
- Familiarity with data center products and services
- Previous experience in a remote work environment
- Strong organizational skills and attention to detail
- Ability to adapt training materials based on customer feedback
#ElectricalSolutions #TrainingAndDevelopment #RemoteWork #CareerGrowth #DiversityAndInclusion
"We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."About the company
nVent SCHROFF GmbH is a German manufacturer of electronic packaging products.