Company Description

SSENSE (pronounced [es-uhns]) is a global technology platform operating at the intersection of culture, community, and commerce. Headquartered in Montreal, it features a mix of established and emerging luxury brands across womenswear, menswear, kidswear, and Everything Else.

SSENSE has garnered critical acclaim as both an e-commerce engine and a producer of cultural content, generating an average of 100 million monthly page views. Approximately 80% of its audience is between the ages of 18 to 40. It is privately held and has achieved high double digit annual growth and profitability since its inception.

Job Description

Reporting to the Team Lead, Set Coordination, the Set Coordinator is responsible for coordinating all components on-set to ensure smooth execution and completion of daily photoshoot requirements in our best-in-class Studio. He/She coordinates people, processes, and merchandise, enabling e-comm photoshoot production and copy production teams to meet SLAs, and provides status updates and escalations according to quantitative and qualitative success metrics across Womenswear, Menswear and/or Everything Else product categories. This role is highly cross-functional and requires a collaborative style, with the ability to influence and motivate to drive performance results.

Responsibilities

Studio Production - 80%

• Ensure full completion of visual assets planned on assigned production, ensuring photoshoots daily targets are met as per the agreed upon quality, SSENSE identity, and brand guidelines
• Receive daily photoshoot workload, validate proper preparation of goods according to producing requirements, report and escalate issues and risks by providing information on the impacts in terms of production scope, prioritisation and resource planning
• Monitor the status of photoshoot intra-day, following up with the appropriate parties and recommending action plans to handle delays that impact the content, schedule or quality
• Track performance in various monitoring tools to provide visibility on daily ecommerce studio operations, enabling measuring and reporting on ops flows & KPIs
• Collaborate with on-set Stylists and ensure garment handling follows SSENSE care standards
• Input information on all looks created for our e-commerce platform by managing item associations
• Review quality control and ensure accurate information on all items (e.g., copy, visual and specs) responding to and correcting discrepancies in a timely fashion
• Prepare items for proper end-of-day merchandise transfers back to stock, monitoring damages and ensuring proper labelling
• Maintain cleanliness, order and safety on set, ensuring the adequate usage of equipment

Training & Development - 10%

• Support Leads with onboarding related tasks, help train a capable and talented team of full-time, freelance and third parties (ie. Models etc.)

Continuous improvement - 10%

• Identify opportunities in which a program or procedure is needed to improve daily photoshoot operations and productivity as it relates to process and stock flows, communication and ways of working
• Contribute to visual production projects to optimize business performance through accurate on set mechanisms

Qualifications

• College or University diploma in Fashion Marketing, Business Administration, or a related field
• A minimum of 1 year experience in coordination or logistics, within a fashion or e-commerce environment
• Knowledge of textiles and garment care
• Experience working with apparel, an asset
• Proficient in Microsoft Excel and Google Sheets
• Good written and verbal communication skills in both English and French
• Knowledge of fashion, styling and photography, an asset
• Open to working evenings and weekends, as required
• Ability to walk 5 km per day with equipment and/or stand for extended periods, when required

Skills

• Detail oriented with strong time management and organizational skills
• Willingness and ability to learn fast
• Results-oriented with a strong work ethic
• Solution-oriented mindset and can-do attitude to overcome challenges
• Team player with a natural ability to build relationships
• Ability to thrive in a fast-paced environment and master frequently changing production and project priorities