Pollo Campero

Shift Manager


Pay$18.00 / hour
LocationKissimmee/Florida
Employment typeFull-Time

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  • Job Description

      Req#: 3731

      Overview

      The Shift Manger plays an important role in training, developing and leading the crew. Serves as a critical part of the leadership team, helping the restaurant serve the most flavorful chicken and coordinates a smooth end to end operation to provide an exceptional Customer Experience.

      Responsibilities

      • Plan his/her shifts
      • Verifies compliance of procedures and protocols
      • Attends and resolves problems as they appear in the restaurant operation
      • Assist the General Manager
      • Coach and lead a team with no supervision
      • Involves himself in the operational and technical training of employees
      • Maintain a positive atmosphere of teamwork and full of energy
      • Verifies customer satisfaction/Handles customer complaints
      • Applies a continuous improvement mindset to processes and procedures
      • Open/close restaurant
      • Assist with inventory (logging)
      • Assist with staffing needs
      • Assist with controllables and labor
      • Maintains overall sanitation, health, cleanliness, and safety standards for food preparation areas, cooking services, and dishes and utensils.
      • Follows and abides by all safety rules, policies, and procedures

      Qualifications

      • Must be 18 years of age or older
      • Must be fluent in English & Spanish
      • Preferred: 1+ year of experience in similar roles or with customer experience
      • Ability to lift and push 50 lbs.
      • Ability to stand for long periods
      • Flexibility to work nights, weekends, and holidays
      • Preferred: Food Handlers Card/ ServSafe Certification
      • Ability to work with computers
      • Must follow the company Personal Care and Hygiene policies
      • Must be able to produce authorized U.S. work documents

      Pay Range

      Starting from USD $18.00/Hr.
  • About the company

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