• Job Description

  Req#: 11378

  The Operations and Communications Specialist provides administrative, communications and marketing support to SUHI and its Center for CHW Research, Outcomes and Workforce Development (CROWD). In partnership with internal content contributors and Sinai’s Marketing Department, this position manages social media (writing and editing content, coordinating the approval process and posting), SUHI’s website(s) (including revisions and additions) and leads the development and distribution of CROWD’s quarterly newsletter. Additionally, the position works collaboratively with the CROWD training team and other staff to plan, organize, and implement high quality training, virtually and in-person, which is effective, engaging, and participatory within the scope of the assignment.

  Responsibilities include scheduling meetings, coordinating communication with clients, managing training databases, coordinating the invoice process (creation, tracking, follow-up), and maintaining the online learning management system. The role interfaces and collaborates with a diverse set of organizations (community-based organizations (CBOs), healthcare, and others) on training needs and necessary support to ensure appropriate accommodations and technology are in place to conduct sessions. The position also completes related projects as assigned by project managers.

  Position Requirements (including but not limited to)

  • Strong written communication skills in developing and editing content, including e-newsletters, social media posts, website summaries, staff bios, etc. and promotional materials (informational documents, flyers).

  • Experience collecting, managing, and reporting data from multiple datasets.

  • Ability to improvise, problem solve, and adapt in any situation.

  • Ability to work in a team with multiple projects within tight time constraints.

  • Experience working with NGOs, community partners, the medical establishment, and the research community.

  • Excellent interpersonal skills, including the ability to resolve conflict.

  • Ability to assist with virtual training technology such as Zoom, Mentimeter and other technology tools as needed, as well as PowerPoint presentations and in-person training tools including flip charts, white boards, computers, and other tools as needed.

  • Detail oriented and thorough in all aspects of the role, including an ability to manage CROWD’s invoice process.

  • Excellent organizational and time management skills.

  • Demonstrated commitment to racial and health equity.

  • Bilingual in English and Spanish, preferred but not required.

  Education

  • Bachelor’s degree in communications, marketing, public health or related field and two years of relevant experience.

  Sinai Urban Health Institute (SUHI) was founded in March 2000 to generate creative approaches to improve the health of Chicago’s urban communities. Led by a team of dedicated and energetic social epidemiologists, community health workers, evaluators, and public health professionals, SUHI provides evidence-based examination of community health status, the effectiveness of interventions and clinical care, and health-care delivery methodologies. A major component of SUHI’s work involves social issues, such as racism and poverty, and their impact on health.

  For more information about Sinai Urban Health Institute and its projects, visit www.suhichicago.org.

• About the company

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