• Job Description

  Req#: 15337

  Overview

  Summary: Reporting to Client Service Management, the Site Coordinator will act as a liaison between the Scribes and clinic/hospital staff as a point of contact for escalation protocol while representing the Company in a knowledgeable, caring and professional manner. Will be responsible for facilitating review of scribe documentation and quality control/assurance procedures. Will follow up within the assigned clinic/hospital to disseminate new company protocols/updates, while overseeing the identification of opportunities, goals and core measures to enhance scribe skills and overall service solutions. Essential Duties and Responsibilities:

  Responsibilities

  Essential Duties and Responsibilities:● Facilitate team review of assigned documentation, quality control/assurance, and follow-up training.● First point of contact for assigned site’s Scribe workforce solutions and schedule fulfillment. Responsible for updating and/or modifying schedule utilizing scheduling software system. Will partner with Account Manager to ensure 100% shift coverage.● Schedules all clinical training and quality assurance evaluations for scribes at assigned site(s).● Upholds Quality Management Program for assigned site(s). Helps maintain skills, productivity, and efficiencies through quality assurance evaluations and remedial education.● Conduct classroom training and continued education at assigned facility, as necessary● Assist in the dissemination and implementation of new Company and/or ED protocols, updates, and tasks.● Act as a liaison between client and Company ensuring proper escalation, documentation and follow up is completed in a professional and timely manner.● Assist management with Scribe performance reviews, and ensure feedback is fully communicated and documented according to the direction of Client Service Management.● Actively participate in assigned site management meetings on a monthly and quarterly basis to ensure goals, areas of opportunity, and core measures are reviewed, communicated and attained.● Preparing and assembling medical record documentation/chart for physician prior to patient visit.● Entering the patient room with the physician during patient visit to capture and transcribe medical record documentation in real time using either paper or electronic medical record applications.● Preparing medical records; ensuring accurate and timely documentation. Updating patient history and other pertinent health information in the patient record.● Preparing and sending all documentation to physician for review and approval.● Monitoring the duration of basic lab results and screening procedures.● Support Talent Acquisition Department with local recruitment activities by participating in university events, career fairs, student organization meetings, etc, as necessary.● Perform other duties as assigned.

  Qualifications

  Qualifications:

  To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  Education/Experience: High school diploma required. College sophomore status preferred. Pre-health career track preferred. Minimum 6 month scribe experience required. Knowledge of medical documentation, medical terminology strongly preferred. Ability to legibly and accurately transcribe dictation with excellent verbal and written communication skills. Strong customer service skills and reliability.

  Technical/Computer Skills: Skilled in operating various medical record software and hardware, word-processing, and database software programs;Proficiency in MS Office Suite (Word, Excel, PowerPoint); minimum of 60 WPM preferred.

  Supervisory Responsibilities: Assigned site point-of-contact for clinical staff/employees.

  Physical Demands:

  The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  ● Ability to stand with mobility for extended periods of time● Ability to lift, hold, push, and pull 20 pounds● Ability to view computer monitors with close vision, color vision, depth perception and ability to adjust your focus with good hand-eye coordination.● Ability to work in a stressful and fast-paced environment● Ability to read, write, comprehend through listening, and speak fluent English● Ability to operate a computer and/or laptop through proficient typing, clicking, and viewing a monitor for extended periods● Position may require work at more than one location during a scheduled work week

  The job duties listed in this job description may not be inclusive of all requirements of this position. Other duties may be assigned based on management discretion.

• About the company

  ProScribe is a full-service national medical scribe company that specializes in recruiting, hiring, and training healthcare-focused students to document into the electronic health record on behalf of the physician, thus allowing them to focus on patient care, experience less burnout, and increase productivity.

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