About Palisades Tahoe

Palisades Tahoe is the largest ski resort in the Lake Tahoe region, boasting 6,000 skiable acres across eight peaks. The more than 70-year-old resort celebrates a rich history as the host of the 1960 Winter Olympics, the Spring Skiing Capital, and home mountain to dozens of Olympic and World Cup athletes across multiple snow sports. With an average annual snowfall of 400 inches, Palisades Tahoe frequently operates the longest ski and snowboard season in Lake Tahoe. The European-inspired Village at Palisades Tahoe offers year-round events and over 50 bars, restaurants, and boutiques, many of which are locally owned and operated. Palisades Tahoe is on the Ikon Pass, which offers access to 47 international ski destinations. In 2021 the resort changed its name, trading in a harmful slur for a name that better reflects its values and legacy. Visit the Palisades Tahoe website or call 1.800.403.0206 to learn more. You can also visit us on Instagram, Twitter, Facebook, and Vimeo.

A Great Job and Benefits to Match:

• Free skiing + riding privileges to 14 iconic resorts including Palisades Tahoe, Mammoth Mountain, Steamboat, Solitude and more!

• 401(k) plan with generous company match

• Free lift tickets, plus 50% off lift tickets

• 25%-50% discount at Food & Beverage locations at Palisades Tahoe

• 30% discount at Palisades Tahoe operated retail stores, including The North Face, Oakley and more

• Employee Assistance Program (EAP)

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

Applicants must be 18 years of age.

Job Summary: Provide administrative support for Team departments (including but not limited to Development Teams and competitive Race Teams, Freeride Teams, Snowboard, Ski/Snowboard Cross, and Masters Teams) within Team Palisades Tahoe. Duties include maintaining rosters, answering phone & emails, corresponding with Team Palisades Tahoe Staff, monitoring time & attendance for payroll, and communicating with Teams’ families.

Essential Job Responsibilities/Duties/Tasks include the following; other duties may be assigned:

• Provide quality service in a friendly, responsive, and positive manner to coaches, managers, athletes, and parents.

• Work with Managers and Administrative staff to manage registration and rostering.

• Correspond and communicate with Team parents and participants via phone call and email.

• Support Teams Managers with hiring, training, performance, and review process, while ensuring employee engagement and satisfaction.

• Use company systems, applications, and databases with ability to export reports when asked.

• Coordinate recruitment, onboarding & offboarding processes and deadlines with Managers and Head Coaches.

• Remain current with Human Resource, Payroll and Health & Safety best practices and processing deadlines

• Daily maintain athlete attendance for department records and coaches work hours for Payroll.

• Communicate effectively via radio and telephone with supervisors, coaches, mountain operations, mountain dispatch and other resort departments. Support communication between coaches and admin staff during training days – stepping in as necessary to manage parent/dispatch/coach communication during serious injuries or other issues.

• Prepare and submit expense reporting for Coach certifications and travel expenses

• Assist fellow Office Staff and Managers with maintaining a safe, well stocked and cleanly environment .

Competencies and Job Requirements:

• Effective communication skills, oral & written

• Service Oriented: Strong sense of customer service & safety awareness

• Have a neat & clean appearance in compliance with the company grooming standards

• Work well as part of a team

• Strong organizational skills and ability to multi-task

• Proficient computer skills; Microsoft Office, Internet Explorer, Outlook, with emphasis on Microsoft Excel.

Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to walk, talk, see, and hear. Must be capable of sitting, walking or standing 80% or more of a normal 8 hour work shift. Must be capable of occasionally carrying, lifting, pushing or pulling up to 50lbs. Must capable of occasionally squatting, bending, kneeling, reaching, and balancing, able to climb ladders and shovel snow. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perceptions and the ability to adjust focus.

Working Conditions:

Indoor/Outdoor: While performing the duties of this job, the employee will frequently be exposed to outside weather conditions. The employee will frequently be exposed to extreme cold, wetness and/or humidity, and occasionally blizzards and extreme storm conditions.

Hazardous Materials/Noise: The noise level in the work place is usually moderate.

Equipment Used in Job: Various office equipment, general office supplies, computers, radios and other electronics

Education and Experience

Required:

• High School Diploma or GED

• Microsoft Office knowledge - emphasis on Excel either academically or professionally

Preferred:

• One to three years administrative experience, training, or education

• Competitive sport/skiing/snowboarding background

• Knowledge or experience with ski and/or snowboard athletic progression

• Experience with RTP/DRIVN/Microsoft Teams/Workday & UKG

The base hourly pay range below represents the low and high end of the Palisades Tahoe Resort, LLC’s hourly pay range for this position. Actual pay will vary and may be above or below the range based on various factors including but not limited to experience, education, training, location, merit system, quantity or quality of production, responsibilities, and regular and/or necessary travel. The range listed is just one component of Palisades Tahoe Resort, LLC’s total compensation package for employees. Other rewards may include short-term and long-term incentives and many region-specific benefits.

Base hourly pay range: $18.68 - $26.71 per hour

For information on Alterra Mountain Company’s Social Responsibility work including our Diversity, Equity, & Inclusion actions, please see our webpage at www.alterramtnco.com/social-responsibility. Among other resources, Alterra has Employee Resource Groups to support the BIPOC (Black, Indigenous, and people of color), disability, LGBTQIA2S+, and women communities within our workforce.