About the role

As Business Skills Coach you will deliver high quality training programmes that develop Apprentices’/learners knowledge, skills and behaviours as required for their Level 3 Business Administration Apprenticeship.

You will complete individual Apprentice/learner learning, assessments, reviews and completions in a timely manner, achieving or exceeding the required quality standards. Your focus will be to support all elements of the Apprentice/learner journey, including preparation for Gateway for Standards Apprentices, providing Apprentices/learners with constructive, professional and relevant feedback and support in order for them to gain the Apprenticeship Standards and/or qualifications.

Location: Based on a hybrid working model, you will have the ability to work from home with some travel to our customer site in Winchester.

Core tasks and responsibilities

• Provide and deliver a high quality, robust, individualised programme that supports the Apprentices journey in relation to the knowledge, skills and behaviours required for their programme.
• Provide coaching and mentoring to, and arrange visits, either face to face or remotely with learners to develop workplace knowledge, skills and behaviours as part of the apprenticeship.
• Observe learners in the workplace and/or virtually against criteria laid down by the relevant awarding body and give feedback as appropriate.
• Conduct assessments to monitor Apprentice development and to generate evidence towards the qualification/end point assessment within set timeframes and to achieve targets set by management in a timely manner.
• Provide constructive, professional and relevant feedback to Apprentices in relation to their qualification and/or Apprenticeship Standard.
• Deliver classroom and virtual training sessions to coach Apprentices/learners in business skills and to support and develop skills, knowledge and behaviours to successfully gain the qualification/Apprenticeship.
• Ensure strong knowledge, skills and behaviours are acquired to enable high levels of success for Apprentices at end point assessment.
• Carry out formal progress reviews with Apprentices/learners and complete paperwork and administration within agreed timescales.
• Track and report progress of planned learning, maintaining records throughout the learner journey ensuring full compliance with Ofsted, ESFA and other regulatory bodies.
• Promptly identify situations requiring periods of absence from the programme or potential issues or risks and submit accurate paperwork as required.
• Ensure that learner records are accurately maintained, including records held within MIS systems, e-portfolio and online learning systems.
• Maintain positive relationships with Apprentices, business partners (Military or civilian line management) and all other stakeholders to ensure Pearson TQ (Technical Qualifications) retains and gains business.
• Attend standardisation and team meetings as required.
• Identify, complete and record appropriate annual Continuing Professional Development (CPD) activities that maintain your ability to support the delivery of programmes and Apprenticeships.

What we are looking for

• Qualified trainer and assessor with training and delivery experience within the apprenticeship business skills sector.
• Industry competence and experience in a business skills role.
• Proficient in managing learners and caseloads effectively.
• Utilises technology adeptly to enhance efficiency and effectiveness in service delivery.
• Can consistently demonstrate operating as an outstanding or minimum good trainer/assessor, through previous OTLA (Observation of Teaching and Learning) and standardisation observations.
• Proven ability to work in a target driven environment with a track record in successfully achieving targets.
• Excellent written skills to enable detailed feedback and target setting of objectives.
• An understanding of Ofsted inspections and ESFA funding requirements would be beneficial but not essential.