• Job Description

  Req#: 31393
  Overview
  
  
  JOB PURPOSE:
  To assist customers with all aspects of slots, including machine problems, payment of jackpots, fills, and questions
  about their machines or our casino
  
  Responsibilities
  
  
  ESSENTIAL JOB FUNCTIONS:
  • Assists with equipment problems such as coin jams, tilts, malfunctions, etc.
  • Identifies jackpots and fills, generating documents through on-line system; pays same to customers.
  • Monitors change coverage in assigned areas.
  • Interacts with customers in all areas, including information, explanation, etc.
  • Maintains assigned area in a neat and orderly fashion, including delivering and stocking supplies, removing glasses, rearranging chairs, etc.
  • Circulates assigned area at all times making sure that customers are being serviced.
  • Checks machine doors on an on-going basis.
  • May assist with special projects, such as headcount, etc., as requested.
  • Perform other duties and responsibilities as requested.
  
  Qualifications
  
  
  QUALIFICATIONS:
  Good public relations skills; basic computer knowledge helpful; knowledge of equipment and Golden Nugget slot paperwork and procedures; basic knowledge of IRS and gaming regulations helpful.
  Minimum age requirement is 21.
  PHYSICAL/ MENTAL REQUIREMENTS:
  • Constantly walking assigned area.
  • Frequently lifting and carrying fill bags, moving chairs and handling cases of supplies (max. 50 – 60 pounds, if multiple fill bags are carried).
  WORKING CONDITIONS:
  • Work performed in a climate-controlled environment.
  • HAZARDS: Cigarette smoke.
  • Weight belt available on request.
  DISCLAIMER:
  This is not an exhaustive list of all responsibilities, requirements and skills. Leadership reserves the right to revise the job or to require that different tasks be performed as necessary.
  
  
  QUALIFICATIONS:
  Good public relations skills; basic computer knowledge helpful; knowledge of equipment and Golden Nugget slot paperwork and procedures; basic knowledge of IRS and gaming regulations helpful.
  Minimum age requirement is 21.
  PHYSICAL/ MENTAL REQUIREMENTS:
  • Constantly walking assigned area.
  • Frequently lifting and carrying fill bags, moving chairs and handling cases of supplies (max. 50 – 60 pounds, if multiple fill bags are carried).
  WORKING CONDITIONS:
  • Work performed in a climate-controlled environment.
  • HAZARDS: Cigarette smoke.
  • Weight belt available on request.
  DISCLAIMER:
  This is not an exhaustive list of all responsibilities, requirements and skills. Leadership reserves the right to revise the job or to require that different tasks be performed as necessary.
  
  
  ESSENTIAL JOB FUNCTIONS:
  • Assists with equipment problems such as coin jams, tilts, malfunctions, etc.
  • Identifies jackpots and fills, generating documents through on-line system; pays same to customers.
  • Monitors change coverage in assigned areas.
  • Interacts with customers in all areas, including information, explanation, etc.
  • Maintains assigned area in a neat and orderly fashion, including delivering and stocking supplies, removing glasses, rearranging chairs, etc.
  • Circulates assigned area at all times making sure that customers are being serviced.
  • Checks machine doors on an on-going basis.
  • May assist with special projects, such as headcount, etc., as requested.
  • Perform other duties and responsibilities as requested.

• About the company

Notice