• Job Description

  Req#: 659056BR
  A sneak peak into this role:
  In this role, you'll work in our IBM Client Innovation Center (CIC), where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. These centers offer our clients locally-based skills and technical expertise to drive innovation and adoption of new technology.
  
  IBM Security Services is looking for Level 2 - Security Analysis for 24x7* Service Support.
  
  Why you'll love your job:
  As a SOC (Security Operations Center) Analyst You will:
  • Review the ServiceNow platform for security incidents escalated by Security Desk Analysts
  • Support handling of incidents in an advanced level according to Customer
  • Upgrade or downgrade priority assigned by Security Desk
  • Conduct secondary triage and analysis on escalated events and initial remediation for escalated incidents
  • Perform containment, eradication and recovery actions as defined in the customer Playbooks and according to the assigned responsibilities and authorization
  • Use Qualys Vulnerability Scanner and perimeter IDPS solutions for additional triage according to Playbooks and assigned authorization
  • Raise requests to appropriate customer IT and Security administrators for actions to be taken on other customer's tools and solutions according to Playbooks
  • Drive internal and external communication
  • Track the progress on incidents that have been re-assigned or submitted to other teams
  • Review events in the environment based on the information gathered during analysis to determine if an incident needs to be created or append to existing ticket according to customer policies and processes
  • Provide service in 24/7 shifts (at night and weekends as well)
  Experience with the following are bonus points, but not necessary, you can learn them at IBM:
  • Previous SOC experience
  In return we provide you with:
  • Dynamic, diverse, inclusive, and supporting environment
  • Professional, skill-growth opportunities, reskilling possibility
  • Access to worldwide leading technologies
  • Agile office area
  • Hybrid working model
  • Competitive compensation and benefits package including healthcare
  • And don't worry if you don't tick every single box in the requirements. We're always looking to hire for potential and the right mindset - so we'd still love to hear back from you.
    
    Our awards why you might be a proud IBMer:
  • Randstad: Most Attractive SSC Employer in 2020
  • Family Friendly Workplace Award (2018, 2019, 2020)
  • Responsible Employer recognition (2018-2021)
  • Most Attractive Employer (3rd) (2020)
  • Disability-Friendly Workplace Recognition (2010-2020)
  • Disability-Friendly Workplace Best Employee & Role Model Employee
  • Award (2021)
  • Stevie Awards for our Teams & Professionals (2018, 2019, 2021)
  • Hungarian Outsourcing Association CSR Award (2021)
  • Do you know someone, who will be good for this position? Share with them.
  High School Diploma/GED High School Diploma/GED IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status. At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk. IBM Consulting is IBM’s consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients’ businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet. IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.
  
  Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.
  
  At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

• About the company

  IBM is a global technology and innovation company headquartered in Armonk, NY. It is the largest technology and consulting employer in the world, with more than 375,000 employees serving clients in 170 countries. Just completing its 22nd year of patent leadership, IBM Research has defined the future of information technology with more than 3,000 researchers in 12 labs located across six continents.

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