Governor of Illinois
SOCIAL SERVICES CAREER TRAINEE
This job is now closed
Job Description
- Req#: 40495
- Receives on the job training for a period of six to twelve months to develop the knowledge, understanding and practical skills needed to manage a public assistance caseload such as Temporary Assistance to Needy Families (TANF) including earned income cases, Medical Assistance No Grant (MANG) including Spenddown cases, Aid to the Aged, Blind and Disabled (AABD), Group Care, Supplemental Nutrition Assistance Program (SNAP) or other such cases.
- Informs clients of the changes in the State’s Welfare Programs, work incentive programs, child support services and encourages client participation in these programs.
- Receives training in managing earned income cases and in determining continued eligibility for TANF.
- Evaluates requests and identifies special needs of client for referral to appropriate services.
- Receives training in records and updating case status changes, such as change in address, unit composition and number, budget computation, SNAP and medical eligibility.
- Performs other duties as assigned or required which are reasonably within the scope of duties enumerated above.
- Requires knowledge, skill, and mental development equivalent to completion of four (4) years of college, preferably with courses in social science or a related field of the social sciences.
- A Pension Program
- Competitive Group Insurance Benefits including Health, Life, Dental and Vision Insurance
- 3 Paid Personal Business Days annually
- 12 Paid Sick Days annually (Sick days carry over from year to year)
- 10-25 Days of Paid Vacation time annually - (10 days in year one of employment)
- Personal, Sick, & Vacation rates modified for 12-hour & part-time work schedules (as applicable)
- 13 Paid Holidays annually, 14 on even numbered years
- Flexible Work Schedules (when available dependent upon position)
- 12 Weeks Paid Parental Leave
- Deferred Compensation Program - A supplemental retirement plan
- Optional Pre-Tax Programs such as Medical Care Assistance Plan (MCAP), Dependent Care Assistance Plan (DCAP)
- GI Bill® Training/Apprenticeship Benefits eligibility for qualifying Veterans
- 5% Salary Differential for Bilingual Positions
- Commuter Savings Program (Chicago only)
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Agency : Department of Human Services
Opening Date: 09/06/2024
Closing Date/Time: 09/19/2024
Salary: Anticipated Salary: $4,412 - $5,991 per month ($52,944 - $71,892 per year)
Job Type: Salaried
County: DuPage
Number of Vacancies: 20
Plan/BU: RC062This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.
All applicants who want to be considered for this position MUST apply electronically through the illinois.jobs2web.com website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal.
While not required, a Resume/Curriculum Vitae (CV) is recommended. When applicable, titles that require specific coursework, professional license or certification will include a notation requesting the appropriate document(s) be uploaded in the Additional Documents section of your application. Failure to upload requested transcripts, license and/or proof of certification when specified may result in ineligibility. Please note that the Department of Human Services must verify proof of higher education for any degree earned (if applicable) regardless of vacancy title before any offer can be extended.
Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.
Posting Identification Number 40495
Position Overview
The Division of Family & Community Services is seeking to hire an energetic and detail-oriented Social Services Career Trainee to receive on the job training for a period of six to twelve months in receiving and assisting customers seeking public assistance services available through Department of Human Services (DHS) programs in the DuPage Office. This position will develop the knowledge, understanding and practical skills needed to manage a public assistance caseload such as Temporary Assistance to Needy Families (TANF) including earned income cases, Medical Assistance No Grant (MANG) including Spenddown cases, Aid to the Aged, Blind and Disabled (AABD), Group Care, Supplemental Nutrition Assistance Program (SNAP) or other such cases. This position also informs clients of the changes in the State’s Welfare Programs, work incentive programs, child support services and encourages client participation in these programs; receives training in managing earned income cases and in determining continued eligibility for TANF; evaluates requests and identifies special needs of client for referral to appropriate services; and receives training in records and updating case status changes, such as change in address, unit composition and number, budget computation, SNAP and medical eligibility. The Division helps Illinois residents by connecting them with many programs and services. Through our programs, services and prevention efforts, the Division improves the health and well-being of individuals and promotes self-sufficiency and integrity of families of Illinois.
Job Responsibilities
Minimum Qualifications
Work Hours: Mon - Fri, 8:30am - 5:00pm
Work Location: 1717 Park St, Naperville, Illinois, 60563Division of Family &Community Services
Region 2
Case Management
DuPage County/DuPage Office
Agency Contact: DHS.HiringUnit@Illinois.govPosting Group: Social Services
About the Agency:
The Illinois Department of Human Services serves families in need across Illinois. Our mission is providing equitable access to social services, supports, programs and resources to enhance the lives of all who we serve. We are committed to the core values of Human Dignity, Equity, Community, Urgency, Transparency and Kindness.
As a State of Illinois Employee, you will receive a robust benefit package that includes the following:
For more information about our benefits please follow this link: https://www2.illinois.gov/cms/benefits/Pages/default.aspx
APPLICATION INSTRUCTIONS
Use the “Apply” button at the top right or bottom right of this posting to begin the application process.
If you are not already signed in, you will be prompted to do so.
State employees should sign in to the career portal for State of Illinois employees – a link is available at the top left of the Illinois.jobs2web.com homepage in the blue ribbon.
Non-State employees should log in on the using the “View Profile” link in the top right of the Illinois.jobs2web.com homepage in the blue ribbon. If you have never before signed in, you will be prompted to create an account.
If you have questions about how to apply, please see the following resources:
State employees: Log in to the career portal for State employees and review the Internal Candidate Application Job Aid
Non-State employees: on Illinois.jobs2web.com – click “Application Procedures” in the footer of every page of the website.
State employees should include temporary assignment in the application profile. Temporary assignment verification forms can be uploaded to the Additional Documents section.
The main form of communication will be through email. Please check your “junk mail”, “spam”, or “other” folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:
About the company
The Governor of Illinois is the chief executive of the State of Illinois, and the various agencies and departments over which the officer has jurisdiction, as prescribed in the state constitution.