Performs professional social work functions involving considerable public contact and outreach to people in the community with social service needs; works in partnership with the Spokane Fire Department and behavioral health emergency services to respond to the needs of people in challenging situations regarding their mental and behavioral health and other social service needs. This description was prepared to indicate the kinds of activities and levels of work difficulty required of positions in this class. It is not intended as a complete list of specific duties and responsibilities.

• Conducts needs assessments including mental health screening. Utilizes motivational interviewing and solution-focused skill sets.
• Assesses safety and stabilization needs and tailors assistance plans to the individual.
• Delivers resource and assistance plans for assigned individuals needing structured support, advocacy, or benefits assistance, and coordinates case management strategies.
• Conducts visits and outreach to locations of unhoused individuals and establishes rapport with the population served.
• Provides information about services and engages individuals to ensure transport/connection to appropriate social services.
• Assists individuals with obtaining various essential resources.
• Assists in developing and recommending procedures for identification and screening of people with social service needs.
• Prepares and maintains records, memos, correspondence, and reports on social services activities.
• Performs related work as required.

Combinations of education and experience that are equivalent to the following minimum qualifications are acceptable.
Open-Entry Requirements:

• Education: Bachelor’s degree from an accredited college or university in social work, psychology, sociology, behavioral health, or a closely related field.
• Experience: One year of professional social services experience.
• Licenses and Certifications:
  • Applicants must possess a valid driver's license, to be maintained throughout employment.
  • A Substance Use Disorder Professional Certification is desirable, though not required.
  For information on what to expect with the hiring process, a test information guide, and frequently asked questions, please visit our website.
  
  Applicants must meet the minimum qualifications and pass the examination for this position to be eligible for hire.
  
  Qualified applicants are encouraged to apply immediately. All applicants must complete and submit a City of Spokane employment application online by 4:00 p.m. on the filing cut-off date.
  
  Upon request, at time of application, the City will provide alternative accessible tests to individuals with disabilities that impair manual, sensory, or speaking skills needed to take the test, unless the test is intended to measure those skills.
  
  The examination will consist of a Training and Experience Evaluation (T&E), with scoring weight assigned as follows:
  
  • T&E 100%
  TRAINING AND EXPERIENCE EVALUATION DETAILS :
  
  • Copies of your college or university transcripts (unofficial transcripts are accepted) may be a required part of this application and will be used to verify that you meet the minimum qualifications, as posted on the job announcement.
  • Responses to your T&E questions should be consistent with the information given in your application details. Answers are subject to verification.
  • Failure to complete all the questions or incomplete responses will result in a lower score; therefore, it is advantageous for you to provide a full and complete response to each supplemental question.
  • Resumes or questionnaires uploaded as attachments will not be accepted in lieu of completing each question online.
  • "See Resume" or "See above," etc., and copy/paste from a previous answer are not qualifying responses and will not be considered.
  
  EXAMINATION DETAILS:
  This is an online examination and will require a computer. If you do not have access to a computer, please notify Civil Service so that one may be provided. Reservations can also be made through your local, public library.
  
  Training and Experience examination links with instructions will be emailed prior to 12:00 a.m. Pacific Time on the start date and will expire at 11:59 p.m. on the due date as listed below. Keep in mind that the test link will be emailed from City of Spokane (info@governmentjobs.com).
  
  • Applicants who apply and meet the minimum qualifications between Monday, August 12, 2024, and Monday, August 19, 2024, will test Thursday, August 22, 2024, through Tuesday, August 27, 2024.
  • Applicants who apply and meet the minimum qualifications between Tuesday, August 20, 2024, and Monday, August 26, 2024, will test Thursday, August 29, 2024, through Tuesday, September 3, 2024.
  We are an equal opportunity employer and value diversity within our organization. We do not discriminate on the basis of race, religion, color, national origin, gender identity, sexual orientation, age, marital status, familial status, genetic information, veteran/military status or disability status. As a Fair Chance employer, City of Spokane does not conduct initial background screening for non-public safety positions.