• Job Description

  Req#: C9377-MED1300?language=en&page=1431&sort=publicationDateDesc

  Job summary

  We are looking for an individual who can work as part of a team but is also able to work on their own. Willing to complete training on the systems that are used. You will work closely with the Admin Support team manager.

  Main duties of the job

  The role involves taking calls from a variety of people including ward staff, care homes and families of patients in hospital. Ensuring that all Excel logs are up to date and correct and making entries onto the Mosaic system which is a directory used by Kirklees Council. The Admin Team support the Social Work Team to facilitate safe and appropriate discharge from the Midyorks Trust.

  About us

  We provide care and support to over a million people in Wakefield and Kirklees in their homes, community settings and across our three hospital sites at Pontefract, Dewsbury and Pinderfields (Wakefield).

  Always striving for excellence, we are at the forefront of innovation and research, and we invest in teaching and the development of our workforce.

  We live by our values of caring, improving, being respectful and maintaining high standards. We listen and learn because we aim to make Mid Yorkshire the best place to work and receive care.

  We value diversity and welcome talent and enthusiasm irrespective of age, disability, neurodivergence, sex, gender identity and gender expression, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances including providing unpaid carers support to someone with a health and care need. As ethnic minority groups, members of the LGBTQ+ community, and people with a disability/neurodivergence are currently under-represented across the organisation, we encourage applications from members of these groups. We have policies and procedures to ensure all applicants are treated fairly and consistently.

  We are proud of our staff networks - who offer valuable guidance and feedback from those with lived experience.

  We have a clear vision and you could be part of this! If you share our values and you want to make a difference to the lives of our patients and their families and carers, we would love to hear from you.

  Date posted

  29 April 2024

  Pay scheme

  Agenda for change

  Band

  Band 3

  Salary

  £22,816 to £24,336 a year

  Contract

  Permanent

  Working pattern

  Full-time

  Reference number

  C9377-MED1300

  Job locations

  Dewsbury Health Care Nhs Trust

  Halifax Road

  Dewsbury

  West Yorkshire

  WF13 4HS

  
  

  Job description

  Job responsibilities

  The post holder provides a vital link between the Trust and the Hospital Social Work team and is expected to use both Kirklees Council and Trust IT systems. The post holder will regularly receive or be party to highly sensitive, confidential information including adult protection issues.

  The post holder provides an efficient and timely administrative service to the Hospital Social Work team including the effective day to day management for effective admissions and discharges.

  Job description

  Job responsibilities

  The post holder provides a vital link between the Trust and the Hospital Social Work team and is expected to use both Kirklees Council and Trust IT systems. The post holder will regularly receive or be party to highly sensitive, confidential information including adult protection issues.

  The post holder provides an efficient and timely administrative service to the Hospital Social Work team including the effective day to day management for effective admissions and discharges.

  Person Specification

  Experience

  Essential

  • Previous word processing experience in office environment.
  • Experience of dealing with people from varying backgrounds.

  Desirable

  • Previous minute taking experience.

  Knowledge and Awareness

  Essential

  • Computer literate and able to use PC packages such as e-mail, Microsoft, excel and word and outlook.

  Desirable

  • Customer Care Training.
  • Previous knowledge of Care Direct.

  Qualifications

  Essential

  • Advanced typing / word processing qualification equivalent to RSA III.
  • NVQ Level 3 in relevant subject i.e. Business Administration or Equivalent experience working in social care/health setting.
  • A recognised IT qualification equivalent to ECDL.

  Desirable

  • A recognised IT qualification equivalent to ECDL.
  • Good spoken and written English.

  Skills and Abilities

  Essential

  • Must be able to work methodically; demonstrating attention to detail.
  • Ability to prioritise own workload.
  • Excellent telephone manner, demonstrate excellent communication skills.

  Desirable

  • Data Protection, Caldicott, Health Care Act 2015 knowledge.

  Personal Attributes

  Essential

  • Positive attitude to work.
  • Reliable and punctual.
  • Able to use own initiative and problem solve.
  • Able to demonstrate tact and diplomacy.
  • Able to deal with fast paced working environment and is flexible with approach in dealing with change.

  Desirable

  • Willing to undergo further training and development.

  Person Specification

  Experience

  Essential

  • Previous word processing experience in office environment.
  • Experience of dealing with people from varying backgrounds.

  Desirable

  • Previous minute taking experience.

  Knowledge and Awareness

  Essential

  • Computer literate and able to use PC packages such as e-mail, Microsoft, excel and word and outlook.

  Desirable

  • Customer Care Training.
  • Previous knowledge of Care Direct.

  Qualifications

  Essential

  • Advanced typing / word processing qualification equivalent to RSA III.
  • NVQ Level 3 in relevant subject i.e. Business Administration or Equivalent experience working in social care/health setting.
  • A recognised IT qualification equivalent to ECDL.

  Desirable

  • A recognised IT qualification equivalent to ECDL.
  • Good spoken and written English.

  Skills and Abilities

  Essential

  • Must be able to work methodically; demonstrating attention to detail.
  • Ability to prioritise own workload.
  • Excellent telephone manner, demonstrate excellent communication skills.

  Desirable

  • Data Protection, Caldicott, Health Care Act 2015 knowledge.

  Personal Attributes

  Essential

  • Positive attitude to work.
  • Reliable and punctual.
  • Able to use own initiative and problem solve.
  • Able to demonstrate tact and diplomacy.
  • Able to deal with fast paced working environment and is flexible with approach in dealing with change.

  Desirable

  • Willing to undergo further training and development.

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Employer details

  Employer name

  The Mid Yorkshire Teaching NHS Trust

  Address

  Dewsbury Health Care Nhs Trust

  Halifax Road

  Dewsbury

  West Yorkshire

  WF13 4HS

  
  

  Employer's website

  https://www.midyorks.nhs.uk/ (Opens in a new tab)

  Employer details

  Employer name

  The Mid Yorkshire Teaching NHS Trust

  Address

  Dewsbury Health Care Nhs Trust

  Halifax Road

  Dewsbury

  West Yorkshire

  WF13 4HS

  
  

  Employer's website

  https://www.midyorks.nhs.uk/ (Opens in a new tab)

• About the company

  National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

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