Job summary

We are looking for a Software & DevOps Engineer to join our Data Engineering & Analytics Team directly sponsored by the Deputy CEO and working at the heart of our organisation digital transformation.

As the sole Software Engineer, you will play a critical role in enhancing digital services, improving operational workflows, and supporting data-driven decision-making.

You will develop bespoke web-based applications (both internet and intranet facing), design APIs, and create automation workflows to streamline healthcare and business processes. The role also includes cloud infrastructure management, modern DevOps practices, and a strong focus on building secure, scalable, and performant systems.

You will work closely with the Head of Data Engineering & Analytics and have direct engagement with the Executive Team, giving you unique insight into the organisations priorities and a platform to help shape them through technology.

The organisation is also home to Mastercall UXT User Experience Technology, an award-winning wing of the business delivering analytics and IT solutions, reflecting our broader commitment to innovation, usability, and real-world impact.

This permanent full-time opportunity, salary £42,000.

You must have the right to work in the UK as we are unable to offer visa sponsorship for this role or offer any extensions to visa sponsorship

Main duties of the job

Software Development & System Integration

Design, develop, and maintain web-based internal & public facing applications and interfaces using Python (Django/Flask/Streamlit) and modern web frameworks.

Develop and maintain RESTful / GraphQL APIs and system integrations to enable seamless data exchange between NHS and internal systems.

Work on SaaS development projects to customise and optimise internal, external & third-party cloud-based services.

Integrate AI and machine learning solutions to support clinical and operational decision-making.

Collaborate with Data Engineers and Analysts to create tools that support data processing and analytics workflows.

DevOps & Cloud Infrastructure

Deploy and manage applications on the Azure cloud platform.

Implement and manage CI/CD pipelines to ensure smooth deployment processes.

Automate infrastructure provisioning using Infrastructure as Code (IaC) tools where required.

Monitor system performance and troubleshoot application issues to ensure high availability and reliability.

Security & Compliance

Implement security best practices for software development, cloud infrastructure, and data handling.

Ensure compliance with NHS Digital, GDPR, and cybersecurity (ISO 27001) standards.

Ensure AI models and tools adhere to ethical AI principles, avoiding bias and ensuring explainability.

Regularly review system vulnerabilities and apply patches, updates, and enhancements.

About us

Mastercall Healthcare is an award-winning social enterprise organisation providing NHS services accredited by the Social Enterprise Mark.

With over 28 years experience as an innovative high performing organisation, we are passionate about providing the very best patient care at the very best place for the patient.

At Mastercall we welcome applicants from diverse cross section of society who will uphold our culture and ethos as we embark on our future opportunities and continue our transformation journey.

Benefits

Flexible working hours

Hybrid working

Living Wage Employer

NHS Pension Scheme

NHS Blue light card / discount scheme

Career development

Generous holiday entitlement, long service enhancements and the option to purchase additional leave

Wellbeing schemes

Date posted

16 April 2025

Pay scheme

Other

Salary

£42 a year Depending of Experience

Contract

Permanent

Working pattern

Full-time, Flexible working, Home or remote working

Reference number

B0540-25-0009

Job locations

International House

Pepper Road

Stockport

SK7 5BW

Job description

Job responsibilities

We are looking for a Software & DevOps Engineer to join our Data Engineering & Analytics Team directly sponsored by the Deputy CEO and working at the heart of our organisations digital transformation.

As the sole Software Engineer you will play a critical role in enhancing digital services, improving operational workflows and supporting data-driven decision making.

You will develop bespoke web-based applications both internet and intranet facing design APIs, and create automation workflows to streamline healthcare and business processes. The role also includes cloud infrastructure management, modern DevOps practices, and a strong focus on building secure, scalable, and performant systems.

You will work closely with the Head of Data Engineering & Analytics and have direct engagement with the Executive Team, giving you unique insight into the organisations priorities and a platform to help shape them through technology.

The organisation is also home to Mastercall UXT User Experience Technology, an award-winning wing of the business delivering analytics and IT solutions, reflecting our broader commitment to innovation, usability, and real-world impact.

This is a unique opportunity for a talented developer to take end-to-end ownership of software delivery within the organisation, leading the design and implementation of internal and external-facing web applications, cloud-native services, and AI-integrated solutions that improve healthcare operations and decision-making.

You will be well-positioned to build, lead, and grow a Software Engineering capability from the ground up with the potential to shape the team and its direction as the function scales.

You will also be empowered to explore and embed AI tools and models to enhance analytics, automate decision-support, and unlock new value across the organisation.