• Job Description

  Req#: 21805

  Join our Network Infrastructure “Centre of Innovation” team at Nokia, where you will play a pivotal role in developing cutting-edge AI-driven solutions. Collaborating with product experts and solution architects, you’ll implement end-to-end use cases for Generative AI chatbots and predictive care automation, enabling both external telecom operator customers and internal Nokia teams to thrive. The work environment is dynamic and collaborative, fostering innovation through hands-on development of cloud-native analytics applications and machine learning tools. You'll engage with modern technologies such as LLMs, big data, and advanced automation platforms, all while working in an agile setting that values creativity and proactivity. Your contributions will help shape the future of care automation and data analytics, making a significant global impact.

  Qualifications

  You have:

  • BSc or higher degree in Computer Science, Software Engineering, or a related field.
  • Strong programming skills in at least one language such as Python, Java, or JavaScript.
  • Experience with relational and non-relational databases, and writing SQL/NoSQL queries.
  • Familiarity with web front-end technologies (HTML, CSS, JavaScript, React.js).
  • Knowledge of Large Language Models, Generative AI, and ChatGPT.

  It would be nice if you also had:

  • Experience with frameworks for LLM application development like LangChain.
  • Performance tuning and scalability experience of LLM/AI systems, and experience with containerization and orchestration (Docker, Kubernetes).

  Responsibilities

  • Collaborate with product experts and solution architects to implement end-to-end use cases for Care Applications and LLM-powered assistants.
  • Develop innovative Generative AI Chatbots and automation features utilizing Large Language Models (LLMs).
  • Build and enhance predictive care solutions, including network monitoring tools and case handling automation.
  • Engage in full-stack development for in-house tools, leveraging cloud-native analytics applications.
  • Create and optimize Python scripts to automate data processing, analysis, and visualization tasks for global care engineers.
  • Conduct database management, including writing SQL/NoSQL queries for relational and non-relational databases.
  • Drive adoption of Agile/Scrum methodologies and modern CI/CD workflows within the team.
  • Mentor junior engineers and contribute to the professional growth of the team, fostering a culture of collaboration and innovation.

• About the company

  Nokia’s transition to a primary focus on telecommunications began in the 1990s. The first GSM call was made in 1991 using Nokia equipment. Rapid success in the mobile phone sector allowed Nokia to become by 1998, the best-selling mobile phone brand in the world. In 2003 Nokia introduced the first camera phone. In 2011, to address increasing competition from iOS and Android operating systems, Nokia entered into a strategic partnership with Microsoft. In 2014 Nokia sold its mobile and devices division to Microsoft. The creation of Nokia Networks, following the buy-out of joint-venture partner Siemens in 2013, laid the foundation for Nokia’s transformation into primarily a network hardware and software provider. The 2015 acquisition of Franco-American telecommunications equipment provider Alcatel-Lucent greatly broadened the scope of Nokia’s portfolio and customer base. Additional acquisitions have positioned Nokia to be an industry leader in the transition to 5G wireless technology by offering the only end-to-end 5G network portfolio available on a global basis. In 2016 the Nokia brand re-entered the mobile handset market through a licensing agreement with HMD Global, allowing them to offer phones under the Nokia brand.

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