ESET

Software Documentation Writer


PayCompetitive
LocationBratislava/Bratislavský Kraj
Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: JR-05370

      Summary

      We are looking for a Software Documentation Writer to join our technical writing team. You should be structured in thought and clear and precise in written and spoken communication. You need to get the message right to help our customers.

      We protect more than 110 million users worldwide. Our products run on various platforms from Windows through macOS to Linux and Android.

      Job description

      As a Software Documentation Writer, you will:

      • Work independently with the authoring tools, collaboration tools, publishing tools, virtualization tools, and other essential applications needed for the job.

      • Create and maintain Online Help for ESET products.

      • Communicate with the development, technical support, quality assurance, and localization department to align the necessary work activities with these teams.

      • Prepare environments for ESET products to simulate and describe various user scenarios.

      • Report product bugs found during the documentation process.

      Our requirements
      You fit the job and our team if:

      • You are familiar with STE (Simplified Technical English).

      • You like writing and working with text.

      • You possess a keen attention to detail.

      • You have at least two years of experience with technical writing or a similar position.

      • You have experience with API and know how API works (calls, Swagger).

      • You have knowledge or experience with IT services environment (MSP).

      • You are tech savvy and have at least a basic understanding of scripting (Windows batch or Linux shell).

      Basic wage component (brutto): from 2 300 EUR

      * The final basic wage component can be increased accordingly to individual skills and experience of the selected candidate.

      * Financial bonus based on performance paid twice a year up to 10% from the base salary paid during the evaluation period (normally 6 months).

      #LI-MF1 #mid-senior #LI-Hybrid

      Benefits

      Health & well-being

      • BenefitPlus
      • Healthcare (check-ups/annual programs)
      • Multisport card
      • Travel card "električenka"
      • Supplementary pension saving
      • Sick days

      Family

      • Marriage allowance
      • Childbirth allowance
      • Parental contribution
      • ESET family events (Family day, St.Nicholas)

      Office

      • Refreshments in the office (fruits, coffee, soft drinks)
      • Let´s get together breakfast
      • Activity room, quiet room
      • ESET events (Žranica, Christmas party..), teambuildings

      Other

      • Loyalty allowance
      • Loyalty extra days off
      • Loyalty cake
      • Loyalty glass award
      • Refer a friend
      • Christmas presents
      • Discounts from external providers

      Primary location

      Bratislava

      Additional locations

      Time type

      Full time
  • About the company

      ESET is a Slovak internet security company that offers anti-virus and firewall products.

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