We are seeking a skilled Technical Engineer with expertise in .NET / C# / SQL development. The ideal candidate will be responsible for developing, maintaining, and troubleshooting software applications while ensuring smooth incident resolution and system performance.

Responsibilities

• Design, develop, test, and maintain software applications using .NET / C# / SQL

• Collaboratively work directly with the Operations stakeholders and the wider UK Technology team offering new solutions where appropriate

• Provide technical support, troubleshoot issues, and manage incidents to ensure system stability.

• Perform root cause analysis and implement preventive measures for recurring issues.

• Optimize database queries and enhance application performance.

• Develop and maintain technical documentation for applications and support processes.

• Work closely with stakeholders to enhance and modify existing applications.

• Adhere to coding standards, best practices, and security guidelines.

• Participate in code reviews and contribute to team knowledge sharing.

Requirements

• 5 to 7 years of experience in software development and support.

• Strong programming skills in .NET / C#

• Proficiency in SQL Server, including writing complex queries and optimizing performance.

• Hands-on experience in incident management and troubleshooting.

• Strong problem-solving and debugging skills.

• Excellent communication and collaboration abilities – including the ability to explain technical approaches, solutions and issues to non-technical colleagues

• Comfortable with ITSM tooling such as Service Now & Jira

• Understanding of ITIL processes related to support and incident handling.

Educational Qualifications

• Bachelor’s or Master’s degree in Computer Science, Information Technology, or a related field.