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Job Category

Software Engineering

Job Details

About Salesforce

We're Salesforce, the Customer Company, inspiring the future of business with AI, Data, and CRM. We help companies across industries blaze new trails and connect with customers in innovative ways. We empower you to be a Trailblazer—driving your career growth and making a positive impact in the world. If you believe in business as a platform for change and in doing well while doing good, you've come to the right place.

This role is part of a team within the Developer Experience pillar at Slack, responsible for building and maintaining critical internal tools that support operational excellence and insights across the company. This high-impact team enables Slack engineers to solve complex customer issues confidently. We are expanding our scope to include internal tools with sensitive production access, requiring engineers who are thoughtful, reliable, and security-minded. We collaborate closely with engineering, customer experience, and compliance teams.

Our team is distributed across the US and Canada, including backend and frontend developers, as well as data engineers.

About the Role

We are hiring a Software Engineer II to build and operate secure, reliable internal tools at Slack. You will manage tools that serve as gateways to Slack's critical internal operations, requiring precision, trust, and a security-first approach. This is a highly visible role, with tools used daily by hundreds of Slack engineers and support agents. You will contribute to systems that help resolve issues quickly, safely, and confidently.

You will work closely with senior engineers and partner teams, writing high-quality, maintainable code and fostering a culture of reliability, observability, and security. You will have ownership of projects supported by a collaborative team.

What you will be doing:

• Work in a supportive, inclusive team that values collaboration and continuous improvement
• Grow your career through mentorship, impactful projects, and cross-functional exposure
• Design, implement, and maintain internal tools for operational workflows
• Enhance the reliability, performance, and observability of internal systems
• Build secure interfaces handling sensitive data
• Collaborate with engineering, support, and compliance teams for safe tooling
• Participate in team rituals, code reviews, and on-call support
• Support documentation, testing, and engineering excellence practices

What you should have:

• 4+ years of experience as a software engineer, preferably with internal tools or platforms
• Experience with backend development in languages like Hack, PHP, or Python
• A security-first mindset for tools interacting with sensitive or production data
• Strong communication skills and a collaborative approach
• Passion for building reliable, maintainable, scalable, and secure systems
• Familiarity with version control, CI/CD pipelines, and cloud infrastructure

Nice to have:

• Experience with administrative access to production systems or sensitive data
• Knowledge of compliance, risk, or data governance workflows
• Frontend experience (e.g., React, TypeScript)
• Interest in distributed systems or large-scale platforms
• Experience with cloud providers like AWS, GCP, or Azure

Accommodations

If you require assistance due to a disability, please submit a request via the Accommodations Request Form.

Posting Statement

Salesforce is an equal opportunity employer committed to creating an inclusive workplace free from discrimination. We evaluate all candidates based on merit, competence, and qualifications, regardless of protected characteristics. This policy applies to all employment decisions and processes, including recruiting, hiring, promotion, and compensation.

We consider qualified applicants with arrest and conviction records in accordance with the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring. For roles based in Washington, the salary range is $157,600 to $216,700; for California, $172,000 to $236,500. Compensation varies based on location, experience, and other factors. More benefits information is available at salesforcebenefits.com.

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