PerfectServe
Software Implementation Consultant - US Remote
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Job Description
- Req#: 5701037004
Employer Industry: Healthcare Technology Solutions
Why consider this job opportunity:
- Salary up to $75,000 per year
- Remote-first work environment, providing flexibility in your work location
- Comprehensive benefits package including Health, Dental, Vision, Life, and Disability Insurance available from day one
- 401K plan with matching contributions and immediate vesting
- 17 company holidays, 2 floating holidays, and a competitive paid time off policy
- Opportunities for internal advancement and career growth within the organization
What to Expect (Job Responsibilities):
- Develop and maintain product expertise and a deep understanding of clients and their workflows
- Onboard and train new clients through remote and onsite delivery, analyzing scheduling requirements and configuring software
- Utilize analytical and troubleshooting skills to support clients with configuration issues and advise on corrective actions
- Build trusting relationships with clients, ensuring they maximize the value of their Lightning Bolt investment
- Collaborate with Project Managers, Account Executives, and Customer Success Managers to deliver optimal solutions for clients
What is Required (Qualifications):
- Minimum of 1+ years experience in a software implementation role
- Strong troubleshooting, analytical, and problem-solving skills
- Demonstrated strong interpersonal skills and ability to establish and maintain relationships
- Ability to manage multiple tasks in high-pressure situations and drive process change
- Strong work ethic and commitment to client satisfaction
How to Stand Out (Preferred Qualifications):
- Experience with SQL or other relational databases
- Previous experience in a consultative or customer-facing role within healthcare technology
#HealthcareTechnology #RemoteWork #CareerGrowth #CompetitiveSalary #PatientCareSolutions
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