• Job Description

  Req#: 45170

  Arkansas Department of Health

  4815 W Markham Street

  Little Rock, AR 72205

  Position Number: 22178913

  County: Pulaski City: Little Rock

  Posting End Date: 12/18/24

  Division of Health Data and Analytics – Interoperability/Onboarding

  *CLASSIFIED AS A SAFETY SENSITIVE POSITION*

  Additional Preferences:

  Knowledge of HL7 or healthcare data forms preferred.

  Experience and/or knowledge of SQL preferred.

  Experience and/or knowledge of troubleshooting software and hardware preferred.

  Hiring Official: C. Menasco

  Recruitment Contact: Sheila.Smith@arkansas.gov - 501-661-2268
  
  The mission of the Department of Health is to protect and improve the health and well-being of all Arkansans.

  Position Information

  Class Code: D052C

  Grade: IT05

  FLSA Status: EXEMPT

  Salary Range: $51,761.00 - $82,560.00

  Summary

  The Software Support Analyst is responsible for developing and implementing applications programs/systems, writing maintenance and enhancement programs, and providing technical assistance to staff. This position is governed by state and federal laws and agency/institution policy.

  Functions

  Designs system by developing general design and system flow charts, formatting screens and reports, establishing data base requirements and file structures, and writing detailed program specifications. Codes, tests, debugs, and documents programs, and implements programs/systems. Participates in evaluating user requests to determine project feasibility and impact on current systems. Writes test scripts, test files, and runs programs to determine if user needs are met. Writes documentation and runs books to assure consistent system usage. Provides technical assistance and/or training to peers, other departmental personnel, and users concerning system usage and development. Researches problems and corrects system errors. Performs other duties as assigned.

  Dimensions

  Occasional or frequent twenty-four (24) hour on-call duty required.

  Knowledge, Skills and Abilities

  Knowledge of current computer languages and their respective programming techniques. Knowledge of applicable data processing technical standards, documentation procedures, and testing/debugging techniques. Ability to think through a logical sequence of necessary events, in terms of computer language, to produce a desired end product. Ability to devise or modify procedures to solve complex problems considering computer equipment capacity and limitations, operating time, and form of desired results. Ability to develop, implement, maintain, and enhance diverse programs. Ability to prepare project plans and program test scripts.

  Minimum Qualifications

  The formal education equivalent of a bachelor's degree in computer science, mathematics, or a related field; plus two years of experience in programming and/or system analysis. OR Completion of technical training in software, data processing, or a related field acquired from a vocational, military, or industrial setting; plus two years of experience in programming and/or systems analysis. Additional requirements determined by the agency for recruiting purposes require review and approval by the Office of Personnel Management. OTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE.

  Licenses

  None

  The State of Arkansas is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, pregnancy, age, disability, citizenship, national origin, genetic information, military or veteran status, or any other status or characteristic protected by law.

• About the company

  Arkansas is a state in the South Central region of the United States, home to more than three million people as of 2018.

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