• Job Description

  Req#: 202311-125562

  The Position

  Job Title: Solutions & Excellence Associate

  Reports to: Manager, SEA Network

  Location: Mississauga

  Duration: 12 Month Contract

  At the Roche Canada SEA Network, we are committed to continuous improvement to serve and support our partners, from business leads to healthcare professionals and patients. We allow our stakeholders to focus their dedication to what matters most by identifying unmet needs and creating innovative solutions.

  We want you to join us on this quest and be part of a highly passionate, and collaborative team who takes pride and energy from challenging the status quo and finding fit for purpose solutions while executing our mission with excellence. Bringing better lives to patients is our core aspiration and is at the heart of each of us while introducing innovation, fostering creativity and being part of high performing teams.

  
  WHAT YOU WILL DO:

  As a Solutions & Excellence Associate (SEA) at Roche, you will contribute to or lead one or more Centers of Excellence across the SEA Network, which facilitates the achievement of business goals by providing a reliable and consistent partnership. You will:

  DISCOVER & DRIVE INNOVATION

  By utilizing your technical skills, recommend evidence-based improvements to increase efficiency, while understanding and balancing the requirements of multiple stakeholders

  STAKEHOLDER MANAGEMENT

  By building and managing relationships, identify and develop solutions that bring value to the business, while communicating effectively with our partners

  LEARN & INFLUENCE

  By sharing best practices and finding opportunities for self-directed learning, be an active participant in shaping the SEA Network’s capabilities and evolving our role over time to better support the business

  MANAGE RISK AND COMPLIANCE

  By understanding Roche Policies & Procedures, be a ‘gatekeeper’ between Legal, Compliance and various stakeholders across the organization, as it applies to contracting

  FLUIDITY & FLEXIBILITY

  By embracing change and prioritization, easily adapt to an ever-changing work environment in addition to undertaking ad hoc project requests and team initiative-related tasks

  LEVERAGING TOOLS & NETWORK

  By becoming a Subject Matter Expert (SME) with the SEA Network, systems and tools, use project management skills to expedite requests and tasks to meet Service Level Agreements.

  HOW YOU WILL DO IT

  You will succeed as a Solutions & Excellence Associate by leading, collaborating, and relaying your expertise to cross-functional partners. You will

  • Apply your organizing and problem-solving skills to plan and execute multiple projects

  • Leverage excellent verbal and written communication skills to motivate your colleagues, negotiate with peers and partners and influence across stakeholders

  • Actively seek feedback and opportunities for personal growth and development

  • Advocate for innovative solutions that address gaps or roadblocks for our business partners

  • Use your technical skill set to explore new and creative tools, accelerating training as necessary

  • Demonstrate agility and ability to perform in a highly fast-paced, matrix environment where cross-team collaboration is crucial

  • Embrace a team culture that encourages inclusivity, accountability & enables trust

  • Schedule, participate and/or lead virtual meetings on various platforms

  • Model Roche’s values in everything you do

  WHO YOU ARE

  You are talented and passionate. You easily harness your technical skills and would fit in well with our collaborative, rigorous and entrepreneurial spirit. You…

  • Hold a 3 year degree, BA or Business Degree preferred

  • Have a growth mindset and are excited about learning through experience

  • Possess strong working knowledge of Google Workspace - Docs, Sheets & Slides

  • Want to make a difference and find excitement in innovating systems, tools and processes

  • Exemplify a self-starter who finds passion in achieving successful outcomes that leverages systems, tools and teamwork

  • Able to adapt to changing work and responsibility demands; you have stellar organization and prioritization skills

  • Have experience in analysis, design and implementation of business processes in a compliant and auditable environment is also considered an asset to this role

  This position is not eligible for relocation support.
  This position is open to applicants legally authorized to work in Canada.

  
  NOTE: All employment is conditional upon the completing and obtaining a satisfactory background check, including educational, employment, references and criminal records (for which a pardon has not been granted) checks.

  Roche is an equal opportunity employer and prohibits unlawful discrimination based upon any legally protected ground. Roche will make a good faith effort to accommodate the individual needs of applicants with disabilities in our recruitment process

  AGENCY NOTICE: Please note that Roche Canada does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Services Agreement with agency/recruiter, Roche Canada will not consider or agree to payment of any referral compensation or recruiter fee. In the event a recruiter or agency submits a resume or candidate without a previously signed agreement, Roche Canada explicitly reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency.

  Who we are

  At Roche, more than 100,000 people across 100 countries are pushing back the frontiers of healthcare. Working together, we’ve become one of the world’s leading research-focused healthcare groups. Our success is built on innovation, curiosity and diversity.

  Roche Pharma Canada has its office in Mississauga, Ontario and employs over 850 employees. The Mississauga facility is bright, vibrant, fosters collaboration and teamwork, and is reflective of Roche's truly innovative culture.

  As of January 4, 2022, Roche requires all new employees who work in Canada to be fully vaccinated against COVID-19 on the date they take office. This requirement is a condition of employment at Roche that applies regardless of whether the position is on a Roche campus or remotely. If you have a valid reason for not being fully immunized, which is limited to certain specific medical reasons or other valid reasons protected by applicable human rights laws, you may request an exemption and / or adaptation measures regarding this vaccination requirement.

  Roche is an Equal Opportunity Employer.

• About the company

  606018 F. Hoffmann-La Roche AG is a Swiss multinational healthcare company that operates worldwide under two divisions: Pharmaceuticals and Diagnostics.

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