• Job Description

  Req#: SPAOA002988

  Join the team at The Hotel Hershey, an award-winning resort best known for its refined elegance, signature services, and abundant amentities. The Spa At The Hotel Hershey, affectionately known as the Chocolate Spa® because of its signature chocolate treatments, is a full-service European-style spa. The Spa At The Hotel Hershey features 30,000 Sq. Ft of relaxation space, including 55 treatment rooms, and breathtaking views of the majestic gardens.

  Hershey Entertainment & Resorts Company (HE&R) is an award-winning entertainment & hospitality organization with properties including: Hersheypark, The Hotel Hershey, Hershey Lodge, Giant Center, Restaurants, and more. Our team members share a common goal of upholding the legacy of our founder, Milton S. Hershey, while striving to live by our company's Core Values: Devoted to the Legacy, Selfless Spirit of Service, Team Focused, and Respectful of Others. Hershey Entertainment & Resorts is committed to cultivating diversity, equity, and inclusion in our workforce, marketplace, and community, and is proud to help fulfill the dream of our founder by providing value to Milton Hershey School.

  As a Full-Time Team Member, you will enjoy sweet perks like FREE admission to Hersheypark, discounts, and more as soon as you receive your Employee ID! Your total compensation consists not only of the wage that you are paid, but also includes Medical, Dental, and Vision coverage beginning the first day of the next month after you begin working, 401K Contribution, paid time off, and so much more!

  Job Duties (Duties marked with an asterisk are essential functions of this job):

  • Greet guests as they enter The Oasis and provide information to guests regarding the availability of spa services and their appointment schedules. Schedule services as necessary.*

  • Establish and maintain clean and neat work areas within the Oasis prep area, dining area and lounging area.*

  • Daily set-up, maintenance, and cleanup of the lunch buffet and beverages. *

  • Maintain food supply and all equipment at the highest possible level. *

  • Communicate food orders with the main kitchen daily based on upcoming reservations and forecasts. *

  • Charge guests for meals or beverages via SpaSoft. Up-sell food and beverage items as appropriate. *

  • Provide additional spa guest service as needed.

  • Assist with periodic inventory of china, glass, silver, and dining linens. Place orders as needed based on inventory levels.

  • Perform any reasonable tasks assigned by the Oasis supervisor, spa managers, or director.

  Qualifications:

  • Must be at least 18 years of age or older.

  Knowledge, Skills, and Abilities:

  • Previous experience working in an F&B setting is preferred.

  • Ability to multi-task

  • Ability to learn SpaSoft, the spa scheduling, and POS system.

  Job Demands:

  • The Spa functions 12 hours per day, 7 days a week, 365 days per year. All associates must realize this fact and be aware that at times it may be necessary to change an associate from their usual shift as business needs change.

  • Weekend work schedules are a part of this position.

  • Based on business needs, weekly work schedules may change.

  • This is a Union position and the work schedule will be based on union seniority. Candidates must be able to meet scheduled requirements, which will most likely require evening and weekend hours.

  Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

  Hershey Entertainment and Resorts is an Equal Opportunity Employer

  Equal Opportunity Employer
  This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

• About the company

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