About ITT:

ITT is an industrial manufacturer of critical, engineered components that serve fast-growing end markets in transportation, flow, energy, aerospace and defense. The company’s differentiation is sustained through a combination of several factors: execution, the quality of its leadership and our DNA as an engineering leader. We have a clear purpose as an organization: to provide our customers with cutting-edge solutions to help solve their most critical needs.

The company generated 2023 revenues of $3.3 billion and is comprised of three distinct segments:

• Motion Technologies ($1.5B revenue) is a global leader in brake pads, shock absorbers and sealing solutions for the automotive and rail markets
• Industrial Process ($1.1B revenue) is a global leader in centrifugal and twin-screw pumps for the chemical, energy, mining and industrial markets
• Connect & Control Technologies ($0.7B) is a niche player in harsh environment connectors and control components in critical applications for the aerospace, defense and industrial markets.

ITT is headquartered in Stamford, Connecticut with over 10,000 employees in more than 35 countries and sales in approximately 125 countries.

Position Summary

Handling parts orders to support growing & development plan of Parts business within ITT Saudi Co. including local parts manufacturing.

Essential Responsibilities

• Responsible for parts orders shipment- includes: manage & execute orders, preparing job packets, detailed work scope (shop floor work instructions/DWGs), shop production/engineering support, scheduling of jobs.
• Supports meeting AM shipment plan/monthly forecast.
• Handling parts orders for AM jobs including: receiving the order, Booking & processing.
• Create BOM & process purchase requisitions either for raw material/local buyouts or parts orders to ITT Global factories & closely follow up to ensure On Time Delivery.
• Prepare/release all needed DWGs to operation team for local parts fabrication.
• Follow up to ensure all buyouts orders are completed on time and as needed.
• Preparing/coordinating shipments of parts to customers.
• Maintain/improve margin for parts through local fabrication/buyouts whenever possible.
• Customer support in conjunction with Sales: RFQ’s, quotes and order status.
• Assist in all ways and manners to resolve customer problems/issues.
• Prepares weekly progress reports for all parts orders.
• Maintain proper documentation to support & expedite invoicing process.
• Supports raw material inventory.

Position Requirements

Education: BS Degree in Mechanical Engineering. Experience:

• +3 years pump experience.
• +3 years customer service experience.
• +3 years of rotating equipment

Other Skills/Knowledge/Experience:

• Solid repair skills for rotating equipment.
• Good knowledge of pump parts/components.
• API 610/ 682.
• PC proficient (Microsoft office and AutoCAD)
• Good communication skills