Advantage Solutions

Specialist Customer Service - REMOTE


Pay$16.00 / hour
LocationGrand Rapids/Michigan
Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: 429866
      Industry: Sales and Marketing Agency specializing in outsourced sales, merchandising, category management, and marketing services to manufacturers, suppliers, and producers of food products and consumer packaged goods.

      Why consider this job opportunity:

      - Full-Time Benefits (Medical, Dental, Vision, Life)
      - 401(k) with company match
      - Training and Career Development
      - Generous Paid Time-Off

      What to Expect (Job Responsibilities):

      - Enters and processes accurate and timely orders by utilizing EDI and order requirements.
      - Ensures accurate entry through knowledge of client's items/policies for proper delivery to the customer.
      - Reconcile orders to ensure the accuracy of information. Indicates discrepancy by tagging with promotion/pricing/etc. a dispute in the system.
      - Supports administrative activities by maintaining communication flow and serving as a liaison to Business Development Managers, and other support staff.
      - Assist in meeting Company and Client/Customer objectives by understanding sales volume, profitability, and incremental growth opportunities for each brand.
      - Ensure customer and client satisfaction by proactively seeking input, recommending solutions, and solving problems through independent thinking.

      What is Required (Qualifications):

      - High School Diploma or GED required
      - 1-3 years of experience in Customer Service
      - Good written communication and verbal communication skills
      - Excellent customer service orientation
      - Well-organized, detail-oriented, and able to handle a fast-paced work environment

      How to Stand Out (Preferred Qualifications):

      - Strong computer skills including proficiency with Microsoft Word, Excel, PowerPoint, Access, Outlook, and web-browsers

      #SalesAndMarketing #CustomerService #CommunicationSkills #Organization #ProblemSolving

      We prioritize respecting candidate privacy and championing equal-opportunity employment. Central to our mission is partnering only with companies that echo this commitment. We strive to foster a fair, transparent, and secure hiring environment for all. Should you encounter any employer not adhering to these principles, please bring it to our attention immediately.

      Talentify isn't the EOR for this position. Instead, our role in this specific opportunity is to link outstanding candidates with a top-tier employer.
  • About the company

      Advantage Solutions helps build brand value for manufacturers and retailers through insight-based sales, marketing and technology solutions.

Notice

Talentify is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Talentify provides reasonable accommodations to qualified applicants with disabilities, including disabled veterans. Request assistance at accessibility@talentify.io or 407-000-0000.

Federal law requires every new hire to complete Form I-9 and present proof of identity and U.S. work eligibility.

An Automated Employment Decision Tool (AEDT) will score your job-related skills and responses. Bias-audit & data-use details: www.talentify.io/bias-audit-report. NYC applicants may request an alternative process or accommodation at aedt@talentify.io or 407-000-0000.