• Job Description

  Req#: 5188976

  Job Title:	Specialist - Data, Systems and Research
  Grade Level/Terms of Employment:	Grade 123/260 day contract
  FLSA Status:	Exempt
  Work Location:	Talent Office
  Immediate Supervisor:	Director of Data, Systems and Research

  General Description:

  The Specialist, Data, Systems, and Research supports the rollout, implementation, and ongoing maintenance of RPS’s ERP system and trains RPS staff on how to use the system. The Specialist is also responsible for collecting and analyzing data related to customer service. Additionally, the Specialist supports all data collection, analysis, and reporting related to Talent Office functions and tasks for both internal and external stakeholders.

  Essential Duties and Responsibilities:

  • Supports the division’s implementation and ongoing maintenance of the ERP, working collaboratively with departments across the division
  • Maintains generalized knowledge of all aspects of the ERP, specializing in Talent Office functions
  • Conducts training for RPS staff on how to use the ERP, and holds weekly virtual office hours
  • Manages the annual cycle of customer service data collection, including collaborating cross-functionally with departments across the division to gather customer service data and supporting the implementation of Dreams4RPS Action 2.5: Customer Service
  • Supports all Talent Office departments by collaborating to manage data, developing recommendations based on data analysis, and meeting all reporting requirements
  • Provides exemplary customer service to RPS staff via the LINQ ERP inbox, phone, and in person communication
  • Performs other related duties as assigned

  Qualifications:

  • Bachelor’s degree required
  • Minimum of 1-3 years of experience in a related field
  • Excel or database expertise required
  • Coding experience in at least one language / statistical package required (Stata preferred)
  • Outstanding interpersonal skills and ability to work with employees
  • Track record of success in developing, implementing, and monitoring data projects
  • Strong analytical skills, problem solving abilities and organization/planning skills
  • Ability to form strong relationships and collaborate with students, team members, teachers, administrators, and other community and business stakeholders
  • Strong organizational skills, including keen attention to detail and ease at managing competing demands and determining priorities independently
  • Experience working in a fast-paced, entrepreneurial environment; adaptable when managing multiple, shifting priorities; comfortable with ambiguity
  • Excellent verbal and written communication skills; ability to communicate complex ideas simply and succinctly
  • Prior work experience in a public school division preferred
  • Bilingual/fluency in Spanish preferred

  HOW TO APPLY: All applicants (including RPS employees) must submit an online application. Please access website at: www.rvaschools.net

  
  Please upload the following information with your application: a current resume, transcript and license if applicable. Three references names and contact information will be required if you progress to the interview step of the selection process. Richmond Public Schools will conduct a background investigation, fingerprinting, and tuberculosis screening as a condition of employment. EOE.

  START DATE: Based on School Board approval

• About the company

  Richmond Public Schools is a school district located in the independent city of Richmond, Virginia.

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