Job Description

Job Summary

Specialist I, Client Accounts Receivable manages an accounts receivable portfolio and is responsible for the prompt conversion of receivables into cash in accordance with established Client AR policies, procedures, and goals.

Job Responsibilities

• Collects past due accounts and partner with clients to bring accounts back to current status to ensure DSO and company cash objectives are met.
• Provides outstanding customer service to internal and external clients.
• Identifies root causes of disputes and works with the necessary departments to resolve the problem to prevent future disputes.
• Efficiently maintains accounts receivable portfolio and provides updates to CAR Leadership regarding potential high-risk accounts to ensure prompt collections.
• Creates, runs, and reconciles Excel reports to reach team objectives.
• Documents interactions in client databases such as PeopleSoft, Salesforce, Great Plains, Medefis, Shiftwise, Fieldglass, and proprietary software.
• Must be knowledgeable of client contracts, billing, and timekeeping processes, and aware of booking limits and exposure to accurate service accounts.
• Prepares adjustments, refunds, and payment applications in accordance with Client AR procedures.

Education

• Bachelor's Degree | Preferred

Minimum Work Experience

• 2+ years of accounts receivable, billing, customer service, or other relevant office experience

Key Skills

• Communication Skills
• Customer Service Skills
• Confidentiality
• Organizational Skills

Our Core Values

Respect ● Passion ● Continuous Improvement ● Trust ● Customer Focus ● Innovation

At AMN Healthcare, our diversity, equity, and inclusion philosophy is grounded in the belief that we should respect all voices, seek different perspectives, and succeed when we act together as a positive force for all of humanity. AMN Healthcare strives to foster a workplace of belonging where all team members can be their authentic selves, where we can apply our collective skills to innovate solutions that empower the future of care. AMN Healthcare is an equal opportunity employer.

Pay Rate

Final pay rate is dependent on experience, training, education, and location.