Presidio
Specialist, Managed Service Operations
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Job Description
- Req#: SPECI008887
Employer Industry: Technology Solutions
Why consider this job opportunity:
- Opportunity for career advancement and growth within the organization
- Collaborate with a team of innovators in a dynamic work environment
- Engage in cross-functional collaboration with internal teams and external vendors
- Contribute to the optimization of service agreements that directly impact client success
- Work in a culture that values teamwork and innovation
What to Expect (Job Responsibilities):
- Manage contract and renewal processes, including generating accurate quotes for service renewals
- Maintain data accuracy in key systems such as ServiceNow and Power BI
- Collaborate with vendors to obtain competitive pricing and contract terms
- Analyze data using advanced Excel functions to support operational decisions
- Provide periodic reporting to support strategic initiatives and continuous improvement
What is Required (Qualifications):
- Bachelor’s degree or equivalent experience and/or military experience
- 1–3+ years of experience in a Managed Services or IT Operations environment
- Proficiency in Microsoft Excel and other Office applications; familiarity with ServiceNow and Power BI is a strong plus
- Excellent organizational, analytical, and communication skills
- Ability to manage multiple priorities and meet deadlines in a fast-paced, collaborative setting
How to Stand Out (Preferred Qualifications):
- Experience in vendor management and collaboration within a technology environment
- Knowledge of service delivery processes and operational workflows
- Familiarity with data analysis and reporting tools beyond Excel
#TechnologySolutions #ManagedServices #CareerOpportunity #Teamwork #Innovation
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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.About the company
Presidio is the premier provider of digital transformation solutions built on agile secure infrastructure deployed in a multi-cloud world with business analytics.
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