Presidio

Specialist, Managed Service Operations

New

PayCompetitive
LocationRemote
Employment typeFull-Time

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  • Job Description

      Req#: SPECI008887
      Employer Industry: Technology Solutions

      Why consider this job opportunity:
      - Opportunity for career advancement and growth within the organization
      - Collaborate with a team of innovators in a dynamic work environment
      - Engage in cross-functional collaboration with internal teams and external vendors
      - Contribute to the optimization of service agreements that directly impact client success
      - Work in a culture that values teamwork and innovation

      What to Expect (Job Responsibilities):
      - Manage contract and renewal processes, including generating accurate quotes for service renewals
      - Maintain data accuracy in key systems such as ServiceNow and Power BI
      - Collaborate with vendors to obtain competitive pricing and contract terms
      - Analyze data using advanced Excel functions to support operational decisions
      - Provide periodic reporting to support strategic initiatives and continuous improvement

      What is Required (Qualifications):
      - Bachelor’s degree or equivalent experience and/or military experience
      - 1–3+ years of experience in a Managed Services or IT Operations environment
      - Proficiency in Microsoft Excel and other Office applications; familiarity with ServiceNow and Power BI is a strong plus
      - Excellent organizational, analytical, and communication skills
      - Ability to manage multiple priorities and meet deadlines in a fast-paced, collaborative setting

      How to Stand Out (Preferred Qualifications):
      - Experience in vendor management and collaboration within a technology environment
      - Knowledge of service delivery processes and operational workflows
      - Familiarity with data analysis and reporting tools beyond Excel

      #TechnologySolutions #ManagedServices #CareerOpportunity #Teamwork #Innovation

      We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
      We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
  • About the company

      Presidio is the premier provider of digital transformation solutions built on agile secure infrastructure deployed in a multi-cloud world with business analytics.

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