Absa Group

Specialist Support Engineer


PayCompetitive
LocationNot available
Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: R-15951715

      Bring your possibility to life! Define your career with us

      With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.

      Job Summary

      As a Support Engineer within the Data Team, you will be responsible for supporting the data needs of the organization, including but not limited to the maintenance, monitoring, and troubleshooting of data-related systems and applications. You will work closely with the Data Analysts, Data Scientists, and Data Engineers to ensure the seamless delivery of high-quality data and insights to stakeholders. Experience in Tableau, DataBuck, and Zeenea will be an advantage.

      Job Description

      • Provide technical support and assistance to end-users who encounter issues with data-related systems and applications.

      • Collaborate with Data Analysts, Data Scientists, and Data Engineers to ensure the smooth functioning of the infrastructure.

      • Troubleshoot and resolve issues related to data sources, data pipelines, data warehouses, and data processing tools.

      • Manage and monitor data systems and applications to ensure their uptime, performance, and security.

      • Identify, diagnose, and report data quality issues to Data Analysts, Data Scientists, and Data Engineers.

      • Maintain and update data documentation and knowledge base for end-users and stakeholders.

      • Participate in the development and testing of data-related projects and initiatives.

      • Stay current with industry trends, best practices, and emerging technologies in data management and analytics.

      • Continuously improve data-related processes, systems, and tools to enhance the efficiency and effectiveness of the data team.

      Qualifications:

      • 2+ years of experience in technical support or related field.

      • Strong proficiency in SQL and one or more programming languages (Python, Java, Scala, etc.).

      • Experience in data visualization and analysis tools, particularly Tableau.

      • Familiarity with data cataloging and metadata management tools.

      • Strong problem-solving and analytical skills.

      • Excellent communication and interpersonal skills.

      • Ability to work collaboratively in a team-oriented environment.

      • Strong attention to detail and ability to prioritize tasks.

      Education

      Bachelor's Degree: Information Technology

      Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

      Absa Bank Limited reserves the right not to make an appointment to the post as advertised

  • About the company

      Absa Group Limited, and originally Amalgamated Banks of South Africa, is a South African-based financial services group, offering personal and business banking, credit cards, corporate and investment banking, wealth and investment management, as well a...

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