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As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

Qualifications

• Knowledge of medical terminology and common medications, either from a pre-medical degree or prior clinical experience [required]
• Advanced listening and communication skills [required]
• Strong computer literacy and ability to learn new technical workflows [required]
• Fluency in Spanish, Polish, Russian, or other languages spoken by people in the communities we serve [required where indicated]
• Ability to adapt to new workflows and to quickly learn new concepts and skills [required]
• Ability and willingness to take direction and be a member of a team providing patient care, including adapting to the provider's working style [required]
• Ability to be a self-starter within your role scope
• Excellent job attendance including ability to work in-person in our clinics [required]
• Ability to commit to at least 1 year in role (2+ is ideal) [required]
• Ability to work approximately 40-45 hours per week during clinic hours (full time position) with predictable hours and break times [required]
• Compliance with hospital and Oak Street Health policies, including HIPAA [required]
• US work authorization [required]

Benefits

• 401(k) matching
• Continuing education credits
• Dental insurance
• Health insurance
• On-the-job training
• Vision insurance

Responsibilities

• This position involves assisting providers throughout the patient care journey, which includes participating in daily huddles to plan for patient visits, observing and documenting patient encounters in real-time during exams, and following up post-visit to assist with next steps
• The role is designed to enhance the efficiency of clinical documentation, ensuring that it is accurate, specific, and timely
• Scribes, referred to internally as Clinic Informatics Specialists (CISs), are integral to the care team, helping to close care gaps and improve patient outcomes through their expertise in value-based care and chronic condition management, including familiarity with ICD-10 and CPT coding
• In addition to real-time documentation, Medical Scribes receive extensive on-the-job training in clinical workflows, value-based medicine, and preventative care for chronic conditions
• This training equips them to support providers effectively and to contribute to the overall improvement of clinical documentation practices
• The ideal candidate for this role is someone who is committed to at least 1-2 years in the position, making it an excellent opportunity for individuals on a pre-med track or those pursuing careers in Health Informatics, Public Health, Healthcare Administration, Medical Coding, and related fields
• Documenting Patient Encounters ~ 80%
• Joining the provider in the exam room to observe patient visits
• Documenting patient encounters in a structured note, including the history of the present illness, assessment, plan, and physical exam
• Assigning appropriate CPT and ICD-10 codes
• Preparing After Visit Summaries
• Consulting with provider to ensure accurate and specific documentation
• Clinical Documentation Improvement ~ 10%
• Requesting and reviewing medical records
• Leveraging Oak Street's population health tools to support clinical documentation improvement
• Preparing for and supporting Daily Huddles and Clinical Documentation Reviews
• Consulting with provider on clinical documentation opportunities
• Administrative support for your provider and care team ~ 10%
• Placing orders and referrals
• Addressing tasks
• Supporting the care team with additional responsibilities related to clinical documentation
• Other duties as assigned

Job description

About the position

The Medical Scribe at Oak Street Health plays a crucial role in supporting primary care providers by managing clinical documentation, allowing them to focus on delivering exceptional patient care. This position involves assisting providers throughout the patient care journey, which includes participating in daily huddles to plan for patient visits, observing and documenting pat ient encounters in real-time during exams, and following up post-visit to assist with next steps. The role is designed to enhance the efficiency of clinical documentation, ensuring that it is accurate, specific, and timely. Scribes, referred to internally as Clinic Informatics Specialists (CISs), are integral to the care team, helping to close care gaps and improve patient outcomes through their expertise in value-based care and chronic condition management, including familiarity with ICD-10 and CPT coding. In addition to real-time documentation, Medical Scribes receive extensive on-the-job training in clinical workflows, value-based medicine, and preventative care for chronic conditions. This training equips them to support providers effectively and to contribute to the overall improvement of clinical documentation practices. The ideal candidate for this role is someone who is committed to at least 1-2 years in the position, making it an excellent opportunity for individuals on a pre-med track or those pursuing careers in Health Informatics, Public Health, Healthcare Administration, Medical Coding, and related fields. The role offers practical, paid experience in a clinical setting, which is invaluable for those looking to advance their careers in healthcare.

Responsibilities
• Documenting Patient Encounters ~ 80%
,
• Joining the provider in the exam room to observe patient visits
,
• Documenting patient encounters in a structured note, including the history of the present illness, assessment, plan, and physical exam
,
• Assigning appropriate CPT and ICD-10 codes
,
• Preparing After Visit Summaries
,
• Consulting with provider to ensure accurate and specific documentation
,
• Clinical Documentation Improvement ~ 10%
,
• Requesting and reviewing medical records
,
• Leveraging Oak Street's population health tools to support clinical documentation improvement
,
• Preparing for and supporting Daily Huddles and Clinical Documentation Reviews
,
• Consulting with provider on clinical documentation opportunities
,
• Administrative support for your provider and care team ~ 10%
,
• Placing orders and referrals
,
• Addressing tasks
,
• Supporting the care team with additional responsibilities related to clinical documentation
,
• Other duties as assigned

Requirements
• Knowledge of medical terminology and common medications, either from a pre-medical degree or prior clinical experience [required]
,
• Prior clinical experience, including shadowing and/or volunteering [strongly preferred]
,
• Prior scribe or transcription experience [preferred but not required]
,
• Advanced listening and communication skills [required]
,
• Strong computer literacy and ability to learn new technical workflows [required]
,
• Fluency in Spanish, Polish, Russian, or other languages spoken by people in the communities we serve [required where indicated]
,
• Ability to adapt to new workflows and to quickly learn new concepts and skills [required]
,
• Ability to type 70+ words per minute [strongly preferred]
,
• Ability and willingness to take direction and be a member of a team providing patient care, including adapting to the provider's working style [required]
,
• Ability to be a self-starter within your role scope
,
• Excellent job attendance including ability to work in-person in our clinics [required]
,
• Ability to commit to at least 1 year in role (2+ is ideal) [required]
,
• Ability to work approximately 40-45 hours per week during clinic hours (full time position) with predictable hours and break times [required]
,
• Compliance with hospital and Oak Street Health policies, including HIPAA [required]
,
• US work authorization [required]

Nice-to-haves
• Prior scribe or transcription experience [preferred but not required]
,
• Ability to type 70+ words per minute [strongly preferred]