IQVIA
Spécialiste bilingue du soutien aux patients (Télécommande)/ Bilingual Patient Support Specialist (REMOTE)
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Job Description
- Req#: R1498344
Employer Industry: Life Sciences and Healthcare
Why consider this job opportunity:
- Opportunity for career advancement and growth within the organization
- Competitive salary and comprehensive benefits package
- Work in a supportive and collaborative environment
- Chance to make a positive impact on patient care and outcomes
- Flexible work hours with the potential for a rotating schedule
- Engage in continuous learning and contribute to team development
What to Expect (Job Responsibilities):
- Provide clinical support via telephone, email, and web to patients, pharmacists, and healthcare professionals
- Deliver counseling and adherence support to patients as per pharmaceutical manufacturer requirements
- Manage internal clinical referrals and ensure timely communication with pharmaceutical manufacturers
- Conduct financial means testing for patients within their designated support programs
- Support multiple programs and teams while ensuring adequate call queue coverage
What is Required (Qualifications):
- Fluently bilingual in French and English; proficiency in Spanish is considered an asset
- Minimum of 1 year of relevant experience in pharmacy, patient assistance, nursing, or customer service
- Strong communication skills and excellent telephone etiquette
- Proven organizational and time management skills
- Proficiency in basic computer programs such as Excel, Word, and Outlook
How to Stand Out (Preferred Qualifications):
- Detailed knowledge of health insurance and reimbursement navigation
- Ability to identify opportunities for service improvement and recommend solutions
- University degree or diploma considered an asset
#LifeSciences #HealthcareSupport #PatientCare #CareerGrowth #BilingualOpportunities
"We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."About the company
IMS Health and Quintiles are now IQVIA. We are committed to providing solutions that enable healthcare companies to innovate with confidence, maximize opportunities and, ultimately, drive healthcare forward. We do this via breakthroughs in insights, t...
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